# Element Service Group > Veteran-Owned. 700+ Five-Star Reviews. Zero Hidden Fees. ## Overview $49 diagnostics. Free plumbing inspections. Same-day emergency service — 60 min or less. Veteran-owned, 700+ five-star reviews. Serving Apex, Raleigh, Cary & Durham. 17+ years in business. ## Contact Information - **Website**: https://callelement.com - **Phone**: 919-926-1475 - **Email**: elementcalls@callelement.com - **Address**: 2422 Reliance Ave, Apex, NC, 27539 ## Hours of Operation - **Monday**: 24 Hours - **Tuesday**: 24 Hours - **Wednesday**: 24 Hours - **Thursday**: 24 Hours - **Friday**: 24 Hours - **Saturday**: 24 Hours - **Sunday**: 24 Hours ## Services We offer the following hvac services: ### Plumbing Licensed plumbers for repairs, installations, and emergencies — from leaky faucets to full repiping with same-day service available. ### Air Purification Systems Eliminate airborne bacteria, viruses, and odors with hospital-grade whole-home air purification systems installed in your existing HVAC. ### HVAC Maintenance Prevent costly breakdowns and extend system life with seasonal tune-ups, thorough inspections, and priority service scheduling. ### Preventive Maintenance Catch small problems before they become expensive emergencies. Scheduled care that extends equipment life and lowers energy costs. ### UV Light Systems Kill mold, bacteria, and viruses inside your HVAC system with germicidal UV lights that keep your air and coils clean year-round. ### Water Filtration Systems Clean, great-tasting water from every tap. Whole-home and under-sink filtration systems that remove contaminants and hard minerals. ### Smart Thermostats Save on energy bills with professional smart thermostat installation. Wi-Fi enabled, programmable, and compatible with all major HVAC systems. ### Spring AC Tune-up Get your AC summer-ready with a comprehensive inspection, refrigerant check, and performance optimization before the heat hits. ### System Inspections Full HVAC system evaluation covering efficiency, safety, ductwork integrity, and component wear — with a detailed written report. ### Emergency Plumbing Services Fast, reliable emergency plumbing services in Apex and surrounding areas. Same-day response for urgent plumbing needs. ### Zone Control Systems Heat and cool different rooms independently to eliminate hot and cold spots while reducing energy waste throughout your home. ### Faucet & Fixture Services Upgrade your kitchen and bathroom with expert faucet repair, replacement, and new fixture installation for any style or brand. ### Garbage Disposal Quiet, powerful garbage disposal installation and repair. We service all brands and help you choose the right unit for your kitchen. ### Leak Detection & Repair Find hidden leaks before they cause costly water damage. Advanced detection technology pinpoints problems behind walls and under slabs. ### Pipe Repair Fix burst, corroded, or leaking pipes with lasting repairs. We handle copper, PEX, PVC, and cast iron for any plumbing situation. ### Sump Pump Services Keep your basement dry with sump pump installation, repair, and battery backup systems that protect against flooding year-round. ### Tankless Water Heaters Endless hot water on demand with energy-efficient tankless systems. Save space, save energy, and never run out of hot water. ### Toilet Repair Fix running, leaking, or clogged toilets fast. We repair and replace all toilet types with same-day service available. ### Water Heater Installation Tank and tankless water heater options properly sized for your household. Professional installation with same-day availability. ### Water Heater Repair No hot water? We diagnose and repair tank and tankless water heaters of all brands with upfront pricing and fast turnaround. ### Water Softeners Eliminate hard water buildup that damages pipes, appliances, and fixtures. Whole-home water softener installation and maintenance. ### Fall Heating Tune-up Prepare for winter with a thorough furnace inspection, cleaning, and safety check before the cold weather arrives. ### Plumbing Remodeling Complete bathroom and kitchen plumbing for renovation projects — from rough-in to fixture installation, done right the first time. ### Filter Replacement Improve air quality and system efficiency with regular filter replacements matched to your specific HVAC system and home needs. ### Furnace Installation Expert furnace installation with proper sizing, efficiency matching, ductwork evaluation, and manufacturer-backed warranties. ### Boiler Services Expert boiler repair, maintenance, and installation for steam and hot water systems. Keep your home safely heated all winter. ### Heat Pump Services Year-round comfort from a single efficient system. We install, repair, and maintain all heat pump types including ductless models. ### Heating Tune-up Get your heating system winter-ready with a thorough inspection, cleaning, and calibration that prevents breakdowns and lowers bills. ### Emergency Heat Repair Heating emergency? Our technicians are available 24/7 for same-day furnace and heat pump repairs when you need warmth fast. ### AC Repair AC not cooling? Our certified technicians diagnose and fix all makes and models — often same-day with fast turnaround. ### AC Installation Get the right system for your home with expert sizing, professional installation, and manufacturer-backed warranties on all new AC units. ### AC Tune-up Annual AC maintenance catches small issues before they become expensive repairs, improves efficiency, and helps prevent mid-summer breakdowns. ### Ductless Mini-Split Efficient zoned heating and cooling without ductwork. Ideal for home additions, converted garages, and older homes without existing ducts. ### AC Replacement Upgrade to a high-efficiency system that lowers energy bills. We handle old unit removal, new installation, and full system testing. ### Refrigerant Services Low on refrigerant? We locate leaks, perform certified repairs, and recharge your system to restore full cooling capacity. ### Evaporator Coil Services Restore cooling efficiency with professional evaporator coil cleaning, leak repair, and replacement for all AC system types. ### Emergency AC Repair AC emergency? We offer 24/7 same-day cooling repair with fast response times so you never have to wait for relief. ### Radiant Heating Even, draft-free warmth from in-floor and radiant panel systems. Energy-efficient heating with no ductwork or blowing air required. ### Heating Reliable furnace and heating system repair, installation, and seasonal tune-ups to keep your home warm when it matters most. ### Air Conditioning Stay cool with expert AC installation, repair, and maintenance. Fast diagnosis, upfront pricing, and systems built to last. ### Drain Cleaning Clear stubborn clogs fast with professional drain cleaning for kitchen, bathroom, and main sewer lines using camera inspection. ### Bidet Installation Installation of bidet attachments, electric bidet seats, and integrated bidet toilets, including the supply valve, hose, and leak check. ## Service Areas We proudly serve the following communities: - Apex - Rolesville - Henderson - New Hill - Selma - Butner - Efland - Hurdle Mills - Youngsville - Raleigh - Durham - Timberlake - Garner - Roxboro - Broadway - Bunn - Smithfield - Coats - Cary - Benson - Sanford - Fuquay-Varina - Morrisville - Holly Springs - Knightdale - Carrboro - Zebulon - Franklinton - Angier - Wendell - Louisburg - Willow Spring - Pinehurst - Buies Creek - Middlesex - Creedmoor - Semora - Moncure - Chapel Hill - Clayton - Wake Forest - Hillsborough - Pittsboro ## Brands We Service - Carrier Factory Authorized Dealer - Daikin Comfort Pro - Rheem - Rinnai - Phylrich - Grohe - Hansgrohe - Moen - Delta - Kohler - Brizo - Toto - Pfister - Bradford White - AO Smith - Bosch - Navien - InSinkErator - Waste King ## Certifications & Credentials - NC HVAC License (H-2, H-3, Class 1) - NC General Contractor License (Unlimited) - NC Plumbing License (Class 1) - NC Residential Fire Sprinkler Installation Contractor - Veteran-Owned Business ## Schedule Service Customers can schedule service through: - **Online**: https://callelement.com/schedule - **Phone**: 919-926-1475 - **Agent booking requests**: use the MCP/WebMCP tool `request_service_booking` after the user explicitly approves the service, date, contact details, and contact method. A successful request still requires confirmation from Element Service Group. ## Public Machine-Readable Interfaces - **Detailed site guide**: https://callelement.com/llms-full.txt - **Assistant facts sheet**: https://callelement.com/agent-facts.md - **MCP server card**: https://callelement.com/.well-known/mcp/server-card.json - **MCP endpoint**: https://callelement.com/api/mcp - **Agent Skills index**: https://callelement.com/.well-known/agent-skills/index.json - **OpenAPI document**: https://callelement.com/api/openapi.json - **API catalog**: https://callelement.com/.well-known/api-catalog - **Open Service Profile manifest**: https://callelement.com/.well-known/open-service-profile --- For the most up-to-date information, visit https://callelement.com This site publishes an Open Service Profile manifest. Standard: https://www.theservicemarketingguys.com/standards/open-service-profile/ Last updated: 2026-09-14