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Multi-Family HVAC Services

Comprehensive HVAC solutions for apartment complexes, condominiums, and multi-family properties. Trusted by property managers for over 17 years.

20+ Properties Served
Licensed & Insured
Priority Response

Trusted by Leading Properties

We're currently updating our portfolio. Check back soon to see the properties we serve!

Featured Property Highlight Coming Soon

We're working on showcasing our multi-family property partnerships. In the meantime, contact us to learn about our services for apartment complexes, student housing, and HOAs.

Our Multi-Family Services

Specialized HVAC solutions designed for the unique needs of multi-family properties

Centralized Systems

Design, installation, and maintenance of centralized HVAC systems for entire buildings. Energy-efficient solutions that reduce operating costs.

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Individual Unit Service

Quick response for tenant comfort issues. We handle individual unit repairs and maintenance with minimal disruption to residents.

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Preventive Maintenance

Comprehensive maintenance programs to prevent breakdowns and extend equipment life. Scheduled service to minimize tenant complaints.

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24/7 Emergency Service

Priority emergency response for property managers. We understand that HVAC issues can't wait when you have multiple tenants affected.

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Compliance & Safety

Ensure your properties meet all HVAC codes and regulations. We handle inspections, certifications, and safety compliance documentation.

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Energy Optimization

Reduce operating costs with energy audits and system upgrades. We help qualify for utility rebates and green building certifications.

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Our Multi-Family Portfolio

Our portfolio of multi-family properties is coming soon. Contact us to learn how we can serve your property.

Property 1

Coming Soon

Property 2

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Property 3

Coming Soon

Property 4

Coming Soon

Partner With Element Service Group for Your Properties

Join hundreds of property managers who trust us with their HVAC needs. Get a customized service proposal for your properties.

Why Property Managers Choose Element Service Group

Multi-family property HVAC service

Trusted Partner

Serving 17+ Properties Across the Triangle

1

Dedicated Account Management

Single point of contact for all your properties. We maintain detailed service histories and understand your specific property needs.

2

Volume Pricing & Terms

Competitive pricing for multiple properties. Flexible payment terms and consolidated billing to simplify your accounting.

3

Rapid Response Times

Priority service for multi-family properties. We understand that HVAC issues affect multiple tenants and require immediate attention.

4

Tenant Communication

Professional interaction with residents. We handle service scheduling and updates to minimize your management burden.

Multi-Family HVAC Questions Answered

Common questions from property managers about our multi-family services

How often should HVAC systems be serviced in apartment buildings?

We recommend quarterly preventive maintenance for multi-family properties. This schedule catches small issues before they become costly emergencies, extends equipment life, and ensures consistent comfort across all units. Our maintenance program includes filter replacements, system inspections, and compliance documentation for property managers.

Do you offer priority response for multi-family properties?

Yes. Multi-family clients receive priority emergency response with less than 2-hour arrival times, 24/7 availability, and a dedicated property manager hotline. We understand that HVAC issues affecting multiple residents require immediate attention—our team is structured to handle urgent multi-unit situations fast.

What's included in a multi-family HVAC maintenance contract?

Our contracts include quarterly preventive maintenance, 24/7 emergency service, individual unit repairs, centralized system management, energy optimization, and compliance reporting. We handle scheduling, tenant coordination, and provide detailed service documentation so property managers can focus on running their properties.

Can you service both individual units and centralized HVAC systems?

Absolutely. We're equipped to maintain individual split systems in each apartment as well as large centralized rooftop units, chillers, and boiler systems. Many properties have both—like common area systems plus in-unit equipment—and we handle the full scope under one contract.

Do you service student housing in Durham and Chapel Hill?

Yes, student housing is one of our specialties. We partner with properties like Duke Student Housing, handling the unique demands of academic calendars—preparing units before move-in, managing high service volumes during peak seasons, and maintaining 99%+ system uptime for student comfort.

What areas in the Triangle do you serve for multi-family HVAC?

We serve multi-family properties throughout the Triangle including Durham, Raleigh, Chapel Hill, Cary, and Apex. Our technicians are strategically located to provide fast response times across Wake, Durham, and Orange counties for apartments, HOAs, and senior living communities.

How do you handle HVAC emergencies affecting multiple units?

We triage by severity and resident impact, dispatching additional technicians when needed. Our team communicates directly with property managers throughout the process, providing real-time updates. For large-scale outages, we can deploy multiple crews simultaneously to restore comfort quickly.

Do you provide energy audits for apartment complexes?

Yes. We offer comprehensive energy audits that identify inefficiencies, recommend upgrades, and calculate ROI for property owners. Many of our clients have reduced utility costs significantly through our optimization recommendations—savings that often offset the cost of system improvements within 2-3 years.