I'll never forget the phone call I received from my mom three weeks after we installed her new REME HALO air purification system. "Son," she said, her voice full of emotion, "I woke up this morning and realized I haven't sneezed in four days. Four days! I can't remember the last time that happened."
As a technician at Element Service Group, I've installed hundreds of air purification systems throughout the Triangle area. I've heard countless success stories from customers who experienced dramatic improvements in their indoor air quality. But nothing could have prepared me for the moment my mother discovered the difference for herself—and it started with a simple visit to our home.
The Visit That Changed Everything
My mother had struggled with severe seasonal allergies for as long as I could remember. Growing up in her home, I watched her go through boxes of tissues every spring and fall. The Triangle area's high pollen counts, combined with North Carolina's humidity that creates perfect conditions for mold and dust mites, made every day a battle against invisible enemies.
Last spring, she came to stay with us for a long weekend. On the drive over, she mentioned she was already feeling her seasonal allergies kicking in—the sneezing, watery eyes, and constant congestion that had plagued her for decades. "I brought extra tissues and my prescription antihistamine," she said with resignation. "At least I'll be miserable in good company."
But something unexpected happened.
The Discovery
After the first night, Mom woke up and came downstairs looking confused. "I feel... normal," she said, almost questioning herself. "No stuffiness. No itchy eyes. Nothing."
I smiled. "That's the REME HALO," I explained, pointing to our HVAC system. A few months earlier, I had installed a REME HALO air purification system in our own home. As someone who works with these systems professionally, I wanted to experience firsthand what our customers were raving about. The results had been remarkable for my own family, but I hadn't thought about how it might affect my mom during her visit.
By the third day, Mom was convinced something was different. She had stopped taking her daily antihistamine "just to see what would happen"—and nothing bad happened. No sneezing fits. No watery eyes. No throat irritation. For the first time in years, she could breathe freely and comfortably, even during peak spring pollen season in North Carolina.
"What's in your house that's different from mine?" she asked. "I need whatever this is."
Understanding REME HALO Technology
Before we made any decisions, I wanted Mom to understand exactly what makes the REME HALO system different from the countless other solutions she'd tried over the years.
REME HALO stands for Reflective Electro Magnetic Energy, and it uses a technology called photohydroionization. I know that sounds complicated, but here's what it actually does: it produces hydrogen peroxide plasma that gets distributed throughout your entire home via your existing HVAC system.
Here's why that matters: Traditional air purifiers only clean the air that passes through them. If you have a portable HEPA filter in your bedroom, it only cleans that one room—and only when air happens to pass through the filter. The REME HALO works completely differently. It actively sends out purifying ions throughout your entire home, neutralizing pollutants, allergens, bacteria, and viruses in the air AND on surfaces before they ever reach your lungs.
Pro tip: The REME HALO reduces airborne particulates, allergens, odors, mold, bacteria, and viruses. Studies show it can reduce microbial contamination on surfaces by up to 99% and airborne microbial populations by over 85%.
Mom was skeptical—she'd heard plenty of promises before. But the evidence was undeniable: she'd just spent three days in our home during peak allergy season without a single symptom. "If it works in your house, why wouldn't it work in mine?" she finally asked.
The Installation Day
I scheduled a Saturday in late February to install the REME HALO in Mom's HVAC system in Apex—right before spring pollen season hit the Triangle area. The installation itself was straightforward and took about two hours. The REME HALO unit mounts directly into the existing ductwork of the air conditioning and heating system, so there was no need for any major modifications to her home.
Despite experiencing the relief firsthand at our house, Mom still kept her expectations measured. After decades of disappointment with various "solutions," she had learned not to get her hopes up. "I hope it works as well as it did at your place," she said with a cautious smile, "but my house is different. We'll see."
I didn't make any promises, but I knew the science was solid. If it worked at our house, it would work at hers. I'd seen it work for too many customers to doubt its effectiveness.
The Transformation: Week by Week
Week 1: Mom reported that she noticed the house smelled fresher, but her allergy symptoms were unchanged. This was expected—the system needs time to reduce the overall particulate and allergen load in the home.
Week 2: She called to say she had a "slightly better" morning. Instead of waking up completely congested, she could breathe through one nostril. It doesn't sound like much, but for someone who'd been completely blocked for years, it was significant.
Week 3: This is when everything changed. That's when I got the emotional phone call about going four days without sneezing. She also mentioned that she had stopped taking her daily antihistamine for three days to see what would happen—and nothing bad happened. Her eyes weren't watering. Her throat wasn't itchy. She felt normal. Just like she had at our house.
Week 4-8: By early spring—typically her worst time of year—Mom was like a different person. She opened her windows on nice days. She worked in her garden without immediately running inside for medication. She stopped carrying tissues in every pocket. For the first time in decades, the Triangle area's notorious spring pollen season came and went without making her miserable.
Prevention tip: The REME HALO works best when your HVAC system runs regularly. During mild weather, consider running the fan on circulation mode to maintain continuous air purification even when heating or cooling isn't needed.
What the Science Shows
After seeing Mom's transformation, I dove deeper into the peer-reviewed studies on REME HALO technology:
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Particle Reduction: The system reduces airborne particles including pollen, dust, and pet dander—the exact triggers that had plagued my mother for years.
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Microbial Control: It actively destroys bacteria, viruses, and mold spores both in the air and on surfaces throughout the home. This was huge for Mom's house, which had struggled with humidity-related mold issues common in North Carolina.
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Odor Elimination: By breaking down VOCs (volatile organic compounds) at the molecular level, it eliminates odors rather than just masking them.
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24/7 Protection: Unlike air filters that only work when air passes through them, the REME HALO provides continuous protection throughout the entire home.
The technology made sense. The results spoke for themselves—both in our home and now in hers.
Beyond Allergies: The Unexpected Benefits
The allergy relief was life-changing enough, but Mom noticed other improvements too:
Better Sleep: Without constant congestion and post-nasal drip, she started sleeping through the night for the first time in years. She woke up feeling actually rested.
Fewer Colds: Mom used to catch every cold that went around. In the year since installing the REME HALO, she's had noticeably fewer illnesses—likely because the system is constantly reducing viral and bacterial loads in her home.
Fresher Home: The musty smell that sometimes developed in her basement completely disappeared. Her house just smells cleaner and fresher all the time.
Peace of Mind: Perhaps most valuable of all, she no longer worries about air quality. She can have guests over without frantically vacuuming and dusting beforehand. She can enjoy her home without constantly fighting against invisible allergens.
Confidence in the Solution: Because she experienced the relief at our house first, she never doubted it would work. She knew exactly what to expect, and the REME HALO delivered.
Is REME HALO Right for Your Home?
After seeing the dramatic impact on my mother's quality of life—first as a visitor in our home, then in her own home—I recommend the REME HALO to Triangle-area homeowners who:
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Suffer from allergies or asthma: Like my mom, many people accept allergies as inevitable. They don't have to be.
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Have concerns about viruses and bacteria: Especially important for families with young children, elderly relatives, or anyone with compromised immune systems.
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Live in humid climates: North Carolina's humidity creates perfect conditions for mold growth. The REME HALO helps control mold at the source.
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Want whole-home air purification: If you're tired of moving portable air purifiers from room to room, the REME HALO treats your entire home through your existing HVAC system.
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Value long-term health: Clean indoor air isn't just about comfort—it's about long-term health for you and your family.
When to call a pro: REME HALO installation requires proper sizing, correct placement in your ductwork, and electrical connections. Professional installation ensures the system works at peak efficiency and maintains your HVAC warranty. The investment in professional installation pays off in reliability and performance.
The Element Service Group Difference
Installing the REME HALO in my mother's home—after she experienced its benefits at our house—reminded me why I love working at Element Service Group. We're not just installing equipment; we're genuinely improving people's lives in measurable, meaningful ways.
As a veteran-owned company with 16 years of experience serving the Triangle area, we bring military precision and dedication to every installation. When I installed my mom's system, I followed the same meticulous process we use for every customer: proper sizing calculations, optimal placement in the ductwork, thorough testing, and complete customer education on operation and maintenance.
Every member of our team has a similar story—a moment when they realized that our work truly matters. Whether it's helping someone breathe easier, sleep better, or simply enjoy their home more comfortably, these are the results that drive us.
A Year Later: Still Going Strong
It's been over a year since we installed my mother's REME HALO system, and the results continue to amaze us both. She recently told me she had completely forgotten what it felt like to live with constant allergies—they're just not part of her life anymore.
The unit requires minimal maintenance—just replacing the REME cell every 2-3 years—and continues to work flawlessly. Mom has become an unofficial spokesperson for indoor air quality, enthusiastically recommending the REME HALO to anyone who mentions allergies or air quality concerns. She even invites skeptical friends over to "test it out" themselves, just like she did at our house.
Last spring, during peak pollen season, she sent me a photo of herself working in her garden with the caption: "Remember when I couldn't do this without misery? Thank you for letting me visit—and for bringing this home to me." That message is worth more to me than any paycheck.
Ready to Transform Your Indoor Air Quality?
If you or a family member struggles with allergies, asthma, or simply wants cleaner, healthier air in your Triangle-area home, I encourage you to explore air purification options. The REME HALO isn't the only solution available, but based on my professional experience, personal results in our home, and the dramatic transformation my mother experienced, it's the most effective whole-home system I've encountered.
At Element Service Group, we offer comprehensive indoor air quality assessments to help you understand what's in your air and which solutions will work best for your specific situation. We can test for allergens, particulates, humidity levels, and other factors that affect air quality in your Raleigh, Durham, Chapel Hill, Cary, or Apex home.
Our team will walk you through all available options, explain how each system works, and help you make an informed decision based on your family's needs and budget. And just like one of our technicians did for his mother—after she experienced the difference firsthand—we'll install your system with the same care and attention to detail we'd use in our own homes.
Contact Element Service Group today at 919-926-1475 to schedule your indoor air quality assessment. Whether you're dealing with allergies, concerned about viruses and bacteria, or simply want to breathe cleaner air, we're here to help. Our team is available 24/7 for consultations and service, and we stand behind all our work with comprehensive warranties.
Don't spend another day accepting poor air quality as "just the way things are." Let us help you breathe easier and live better in your Triangle-area home.
