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TL;DR
Popping means sediment buildup (flush the tank), rumbling means hardened scale (may need professional descaling), and screeching points to a failing valve or element. Annual flushing prevents most noise issues.
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Read More →Your water heater sits in a closet, garage, or basement and does its job quietly for years. So when it starts making sounds you've never heard before — popping, rumbling, banging, or screeching — it gets your attention fast.
The good news: most water heater noises aren't emergencies. The better news: each sound points to a specific issue, which means you can often diagnose the problem before calling for service. Here's what your water heater is trying to tell you.
What it sounds like: Irregular popping or crackling, similar to a campfire or popcorn popping. Usually starts quietly and gets louder over months.
What it means: Sediment buildup at the bottom of the tank. This is the most common water heater noise, especially in Durham where our water supply carries higher mineral content than many areas.
Here's what happens: minerals — primarily calcium and magnesium — settle at the bottom of your tank over time. When the burner heats the tank, water trapped beneath the sediment layer turns to steam and bubbles up through it. Those tiny steam explosions create the popping sound.
Homes in Hope Valley and other established Durham neighborhoods often have this issue earlier because of aging plumbing that contributes additional particulate to the water supply.
Pro Tip: Flushing your water heater annually removes sediment before it hardens into scale. Attach a garden hose to the drain valve at the bottom of the tank, run it outside or to a floor drain, and let it flow until the water runs clear. This 15-minute maintenance task can add years to your tank's life.
Urgency level: Low to moderate. Sediment reduces heating efficiency and shortens tank life, but it's not an immediate failure risk. Schedule a flush and inspection when convenient.
What it sounds like: A deep, continuous rumbling or low roaring sound, especially during heating cycles.
What it means: This is the more advanced version of sediment buildup. When sediment layers thicken and harden into scale, the trapped water creates larger, more sustained steam disturbances. The rumbling indicates the sediment has been accumulating for a long time and may have calcified.
At this stage, a simple flush may not fully resolve the problem — the hardened scale can resist draining. A technician may need to use a deliming solution or, in severe cases, the tank may need replacement if the scale has caused hot spots that weakened the tank lining.
Urgency level: Moderate. The tank is working harder than it should, wasting energy and wearing out faster. Get it inspected within a few weeks.
What it sounds like: A sharp, high-pitched screech or whine, often occurring when you first turn on a hot water tap.
What it means: A partially closed or failing valve. This is usually the inlet control valve on top of the water heater or the temperature-pressure (T&P) relief valve on the side. Water forcing through a narrow valve opening creates the screech, the same way pinching a garden hose makes it whistle.
Check that the inlet valve is fully open — sometimes it gets bumped or accidentally turned during other work. If the valve is fully open and the sound persists, the valve itself may be failing and restricting flow internally.
When to Call a Pro: If the screeching comes from the T&P relief valve, don't attempt to adjust it yourself. This valve is a critical safety device that prevents tank over-pressurization. A failing T&P valve needs professional water heater repair to ensure it's replaced correctly and tested.
Urgency level: Moderate to high. Valve issues affect both performance and safety.
What it sounds like: A rhythmic ticking or light tapping, often following the pipes rather than coming from the tank itself.
What it means: Thermal expansion and contraction in the pipes connected to your water heater. As hot water flows through copper or CPVC pipes, they expand slightly. When the flow stops and the pipes cool, they contract. The ticking is the pipes shifting against straps, joists, or other contact points.
This is completely normal and not a sign of any problem with the water heater itself. Older homes in Trinity Park and other Durham neighborhoods with original copper piping tend to experience this more noticeably because the pipes have more contact points along longer runs.
Urgency level: None. This is cosmetic noise, not a functional issue. If it bothers you, a plumber can add foam insulation or adjust pipe straps to dampen the sound.
What it sounds like: A loud bang or series of bangs when a faucet or appliance shuts off quickly. Sounds like someone hitting the pipes with a hammer.
What it means: Water hammer occurs when fast-closing valves — like those in washing machines, dishwashers, or single-lever faucets — suddenly stop water flow. The momentum of the moving water has nowhere to go, creating a shockwave that bangs through the pipes.
While not technically a water heater problem, it often gets blamed on the water heater because the banging resonates through connected plumbing. Persistent water hammer can loosen pipe joints and damage fittings over time.
The fix: Water hammer arrestors — small shock-absorbing devices — installed near the offending valves usually solve the problem. If your home doesn't have them, or if existing arrestors have lost their air charge, a plumber can install or replace them in under an hour.
Urgency level: Low to moderate. Address it to prevent long-term pipe damage, but it's not an emergency.
What it sounds like: A sizzle or hiss from the base of a gas water heater, or from the tank itself on an electric model.
What it means: On a gas unit, condensation is dripping onto the burner. This commonly happens when the tank refills with cold water after heavy use. It's usually normal and stops once the water heats up.
On an electric unit, sizzling can indicate a heating element that has developed scale buildup or is partially failing. If the sound is persistent and accompanies lukewarm water, the element likely needs replacement.
Pro Tip: Durham's water mineral content accelerates scale formation on electric heating elements. If you have an electric water heater and notice gradually declining hot water performance paired with sizzling sounds, the lower heating element is usually the culprit. Element replacement is a standard repair that's far less expensive than a full tank replacement.
Urgency level: Low for gas units (usually normal). Moderate for electric units if accompanied by performance issues.
Not every noise means you need a new water heater, but some combinations point toward end-of-life:
If your water heater is approaching or past the 10-year mark and developing new sounds, it's worth getting a professional assessment to weigh repair versus replacement options.
At minimum, once per year. In Durham and areas with harder water, every 6 months is better. Regular flushing prevents sediment from hardening into scale, which is much harder and more expensive to address.
It's extremely rare with modern safety equipment. The T&P relief valve is specifically designed to release pressure before it reaches dangerous levels. However, a malfunctioning T&P valve combined with a sediment-clogged tank is a scenario you don't want to ignore. If you hear sustained, aggressive rumbling from an older unit, have it inspected promptly.
Most water heater noises occur during heating cycles — when the burner fires (gas) or elements activate (electric). You'll hear them most after heavy hot water use (morning showers, laundry, dishwasher) when the tank refills with cold water and heats a full load.
For most noises described above, no. The exceptions: if you see water pooling around the base, smell gas (gas units), or hear extremely loud banging combined with visible movement in the pipes. In those cases, shut off the unit and call for service immediately.
Tankless units have their own sound profile — you may hear the burner ignite (a click followed by a whoosh) and a humming from the fan. They don't experience sediment popping in the same way since there's no storage tank, but they can develop scale in the heat exchanger that causes clicking or tapping sounds.
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