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Plumbing and HVAC Services in Apex, NC

Element Service Group has been proudly serving Apex and surrounding areas for over 16 years. Fast, reliable service from certified technicians.

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Our Services in Apex

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What Apex customers say

7 reviews

peter hwang

Manny did a wonderful job fixing our AC problem. Manny was very polite and professional and very patient to listen and explained well for the issue and charges for the repair work. Manny demonstrates professional and passion for the his ork especially under the hot summer heat. I would recommend Element service group and Manny for HVAC related fix.

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Jason Dalton

NickChris

Nick and Chris were knowledgeable, professional, and timely during the entire process of replacing our gas tankless hot water heater.

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Kev Jantz

Mario

Mario and Manny came by for a maintenance and did a great job. They were very helpful and advised on recommendations for proper filters for our system and other potential improvements without making it feel pushy. Will definitely continue use Element for my HVAC needs going forward.

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Alex Wellman

Nick

Nick and his crew were outstanding. I also was very appreciative that they offered a free estimate. Several other big companies would not even give a rough order of magnitude without a $79 fee for one and $89 for the other company, their price was right. His response to our call was prompt. He was able to schedule us to meet our timeline. He did not try to force up sales after a short recommendation and discussion. The work was done efficiently. We are very happy with our choice using Element Service Group to replace our 14 year old water heater. I am going to use him for our ageing HVAC system.

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Connie McNair

Mario

I was very pleased with your technician Mario Gutierrez repair. He explained to me what the issue was and also showed me what part was the problem and from there he got the part and fixed it. He also explained that I should have further maintenance done on the furnace which my daughter and I agreed that we should go ahead and set that up to be done. I was very pleased with his work and his explanations of what service that I would need further.

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Girly Ramirez

Jaiden was easy to communicate with, and was able to fix our tricky AC issue. We are happy with his service and because of that, we decided to sign-up for a regular AC maintenance. Definitely, 5-stars!

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Need Professional Service in Apex?

Our local team is ready to help with your heating, cooling, and plumbing needs.

Call 919-926-1475
Local Expertise

Your Trusted Local Heating, Cooling, and Plumbing Experts in Apex

We Know Apex

As locals, we understand the unique challenges and requirements specific to Apex.

Fast Response Times

Our technicians live and work in Apex, ensuring quick arrival times for service calls.

Community Reputation

We've built our reputation serving Apex families for over 16 years.

Local Experience

16+ years serving Apex means faster diagnosis, accurate recommendations, and lasting results.

Coverage in Apex

Zip Codes We Serve:

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Frequently Asked Questions

Common questions from Apex homeowners about heating, cooling, and plumbing services

What HVAC issues are most common in Apex?

Apex homes frequently deal with high humidity during summer, which strains air conditioning systems and can lead to mold growth in ductwork. The humid subtropical climate means AC units run extensively from May through September. We also see many heat pump issues during winter cold snaps when temperatures drop below the system's efficient operating range.

Do I need a permit for HVAC work in Apex?

Yes, Wake County requires permits for most HVAC installations, replacements, and major repairs in Apex. This includes system changeouts, new duct installations, and gas line work. Our team handles all permit applications and scheduling of required inspections, so you don't have to worry about compliance.

Is emergency HVAC service available in Apex?

Absolutely. We provide 24/7 emergency HVAC service throughout Apex and surrounding Wake County areas. Our local technicians can typically reach Apex homes within 60 minutes for urgent situations like complete system failures during extreme heat or cold, gas leaks, or carbon monoxide concerns.

How much does HVAC service typically cost in Apex?

HVAC service costs in the Triangle area vary based on the type of service. Diagnostic visits in Apex typically range from $89-$129, seasonal tune-ups from $99-$149, and full system replacements from $5,500-$15,000+ depending on system size and efficiency rating. We provide upfront pricing before any work begins.

When should I schedule HVAC maintenance in Apex?

We recommend scheduling AC maintenance in early spring (March-April) before Apex's hot season begins, and heating maintenance in early fall (September-October). These shoulder seasons let us catch issues before peak demand, and you'll avoid the rush when every homeowner in Apex needs service at once.

Are there HVAC considerations specific to Apex new construction?

Apex is one of the fastest-growing towns in Wake County, with many new subdivisions and developments. New construction homes need properly sized HVAC systems based on Manual J load calculations. We frequently work with Apex builders and homeowners to ensure new installations are correctly designed for the home's square footage, insulation, and orientation.

What HVAC brands do you service in Apex?

We service all major HVAC brands in Apex including Carrier, Trane, Lennox, Rheem, Goodman, American Standard, and Bryant. Our technicians are factory-trained and carry common parts for these brands, which means faster repairs for Apex homeowners without waiting for special-order components.

We Also Serve Nearby Areas

In addition to Apex, we provide heating, cooling, and plumbing services to these surrounding communities:

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