Why is my energy bill so high?

High energy bills often indicate an inefficient HVAC system. Common causes include old equipment, poor insulation, duct leaks, or improper sizing. We offer energy audits to identify and fix efficiency issues.

Serving Apex & Surrounding Areas•View All Areas

Serving Apex & Surrounding Areas

Customer Portal Call 919-926-1475

Residential HVAC and Plumbing in the Triangle

24/7 Home Services Repair Since 2009

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Special Offers

Special Offers for Our Valued Customers

Professional service. Transparent pricing. Real savings on the comfort solutions you need.

LIMITED TIME

$59

Valid September 1, 2025 - December 31, 2025

Tune Up

Keep your system running efficiently and avoid costly breakdowns!

Does not apply to diagnostic fee
Cannot be combined with any other offer
One coupon use per duration of the special
Must mention coupon when scheduling and present at time of service
Additional terms and conditions may apply. Call for details

Claim This Offer

NEW CUSTOMERS

$49

Valid September 1, 2025 - December 31, 2025

Diagnostic

Get your HVAC system checked for just $49!

Applied to new customers during normal business hours – 8:00AM – 4:00PM
Limit of one system per customer
Cannot be combined with any other offer
One coupon use per duration of the special
Must mention coupon when scheduling and present at time of service
Additional terms and conditions may apply. Call for details

Claim This Offer

SAVE $100

$399

Valid September 1, 2025 - December 31, 2025

Heating System Rejuvenation Kit

Save $100 on the Heating System Rejuvenation Kit (regular price: $499)

Does not apply to diagnostic fee
Cannot be combined with any other offer
One coupon use per duration of the special
Must mention coupon when scheduling and present at time of service
Additional terms and conditions may apply. Call for details

Claim This Offer

Terms and conditions apply. Cannot be combined with other offers.

Why Choose Us

The Element Service Group Difference

16 years of excellence. 10,000+ happy customers. One simple promise: We treat you like family.

Meet Your Local Team

Certified technicians ready to serve you

16+

Years in Business

10K+

Happy Families

4.9★

Average Rating

Our Guarantees

100% Satisfaction

Upfront Pricing

Licensed & Insured

24/7 Emergency

Award Winning Service

BBB A+ Rating, Triangle Apartment Association Outstanding Supplier

Serving Those Who Serve

First responders and veterans get 10% off

Learn More About Us→

Customer Reviews

What Our Customers Say

Real reviews from real customers who trust us with their home comfort

4.9from 700+ reviews

Reviews from Google, Yelp, Angie's List

Dave Mincy

5 months ago

"Sebastian came out on the weekend and fixed us right up…he was kind, professional, and knowledgeable. We were a first time customer of Element Service Group, and he made a great first impression. Thank you 😊"

Kalien McDole

4 months ago

"I was truly blown away by the level of service and communication from start to finish. The entire crew working in this intense heat was professional, efficient, and clearly knew what they were doing. I couldn’t believe how smooth the whole process was. Impeccable service. I would confidently recommend them to anyone!"

Southpoint Village

1 year ago

"Kyle and his service teams are great! I manage a multifamily property that is starting to show its age, so we constantly have AC issues. Every time we call Element for a service issue or a full AC replacement, they are quick and exceed expectations! Highly recommend!"

FAQ

Frequently Asked Questions

We offer 24/7 emergency HVAC service with response times typically within 60-90 minutes. For non-emergency service, we usually schedule within 24-48 hours.

We proudly serve Apex and surrounding communities within a 30-mile radius. Call us to confirm service to your specific location.

Yes! All our technicians are fully licensed, bonded, and insured. We maintain all required state and local licenses and our technicians receive ongoing training to stay current with the latest technologies.

Yes, we provide free estimates for most HVAC services. Our technicians will assess your needs and provide a detailed, transparent quote before any work begins.

We accept cash, checks, and all major credit cards. We also offer flexible financing options for larger projects to help make our services more affordable.

Absolutely! We stand behind our work with comprehensive warranties. Labor is typically guaranteed for 1 year, and parts warranties vary by manufacturer. We'll explain all warranty details before starting work.

We recommend bi-annual maintenance - cooling system check in spring and heating system check in fall. Regular maintenance extends system life, improves efficiency, and prevents costly breakdowns.

For optimal HVAC performance, change standard 1-inch filters monthly, or 4-inch filters every 3-6 months. Homes with pets or allergies may need more frequent changes.

System sizing depends on your home's square footage, insulation, windows, and local climate. Our technicians perform detailed load calculations to recommend the perfect size for optimal efficiency and comfort.

We offer several solutions including air purifiers, UV lights, humidity control, and upgraded filtration systems. Our experts can assess your specific needs and recommend the best solution for your home.

Limited Time: Free In-Home Estimates

Get Your Free Estimate

Join over 10,000 Apex customers who trust Element Service Group for reliable, professional service.

No obligations, no hidden fees – just honest, expert service.

Prefer to talk? Call us directly:

919-926-1475

Available 24/7 for emergencies

Free In-Home Estimates

Same-Day Service Available

Upfront Transparent Pricing

100% Satisfaction Guaranteed

No Service Call Fees

Licensed & Insured Technicians

Residential HVAC and Plumbing in the Triangle