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Element Service Group - HVAC & Plumbing Services in Apex, NC

HVAC & Plumbing Services in Apex, NC

$49 Diagnostic. Same-Day Service. No Hidden Fees.

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Special Offers

Special Offers for Our Valued Customers

Real savings from a veteran-owned team that shows up same-day.

THANK YOU
10% OFF

All Services

Military & First Responders

You served us. Now let us serve you. 10% off everything — repairs, installs, tune-ups.

  • Active duty military & veterans
  • Police, fire & EMTs
  • Valid ID required
  • Cannot be combined with other offers
Claim This Offer
NEW CUSTOMERS
$49

New Customers

Residential Only

Diagnostic

AC acting up? Plumbing issue? We'll find the problem for $49. If you approve the repair, the $49 goes toward your bill.

  • Applied to new customers during normal business hours
  • Limit of one system per customer
  • Cannot be combined with any other offer
  • Must mention coupon when scheduling
Claim This Offer
LIMITED TIME
FREE

$89 Value

Free Plumbing Inspection

Worried about a leak? We'll inspect your entire plumbing system — free. No strings. No sales pitch.

  • Residential customers only
  • One per household
  • Must schedule during business hours
  • Cannot be combined with other offers
Claim This Offer

Terms and conditions apply. Cannot be combined with other offers.

Why Choose Us

The Element Service Group Difference

16 years of excellence. 10,000+ happy customers. One simple promise: We treat you like family.

Element Service Group Team

Meet Your Local Team

Certified technicians ready to serve you

16+
Years in Business
1K+
Happy Families
4.9★
Average Rating

Our Guarantees

100% Satisfaction
Upfront Pricing
Licensed & Insured
24/7 Emergency

Award Winning Service

BBB A+ Rating, Triangle Apartment Association Outstanding Supplier

Veteran-Owned. Trusted by Duke University.

10% off for military & first responders. 500+ units under contract with Duke Student Housing. 700+ five-star reviews.

What our customers say

Verified reviews from real customers

4.9· 855+ reviews

Shalin Shah

Nick

Had Nick come over for RO install. 2 hours flat. Everything clean and working. Great to work with and will definitely call for all my plumbing needs. He came out for the quote, answered a bunch of my plumbing Qs so a great resource.

Verified Google ReviewRaleigh

kinnari patel

Chris

We had a great experience with Element and Chris on the plumbing side. He was easy to talk to and respectful of my home and pets. I was able to ask him questions without feeling silly. Overall, we have had a great experie In general with Element with their hvac and now plumbing side.

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Verified Google Review

Kev Jantz

Mario

Mario and Manny came by for a maintenance and did a great job. They were very helpful and advised on recommendations for proper filters for our system and other potential improvements without making it feel pushy. Will definitely continue use Element for my HVAC needs going forward.

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Verified Google Review

Jeanine Wynton

Great service!! Thank you, Jarell.

Verified Google Review

Isabelle Sabourin

The visit I had was related to my AHS coverage. The technician who came to fix my AC was very courteous and apparently knowledgeable as he found out what the problem was after a thorough check of the unit.

Verified Google Review

Paige Darlington

Chris

Chris was amazing! From the estimate to the completion of the install of a new water heater he never missed a step. He was clear and professional in his communication, detailed in his work, and left the site better than he found it. His whole crew, including Tay (and I forgot to ask the other gentleman's name) were also all great!

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Verified Google Review
FAQ

Frequently Asked Questions

We offer 24/7 emergency HVAC service with response times typically within 60-90 minutes. For non-emergency service, we usually schedule within 24-48 hours.
We proudly serve Apex and surrounding communities within a 30-mile radius. Call us to confirm service to your specific location.
Yes! All our technicians are fully licensed, bonded, and insured. We maintain all required state and local licenses and our technicians receive ongoing training to stay current with the latest technologies.
We accept cash, checks, and all major credit cards. We also offer flexible financing options for larger projects to help make our services more affordable.
Absolutely! We stand behind our work with comprehensive warranties. Labor is typically guaranteed for 1 year, and parts warranties vary by manufacturer. We'll explain all warranty details before starting work.
We recommend bi-annual maintenance - cooling system check in spring and heating system check in fall. Regular maintenance extends system life, improves efficiency, and prevents costly breakdowns.
For optimal HVAC performance, change standard 1-inch filters monthly, or 4-inch filters every 3-6 months. Homes with pets or allergies may need more frequent changes.
System sizing depends on your home's square footage, insulation, windows, and local climate. Our technicians perform detailed load calculations to recommend the perfect size for optimal efficiency and comfort.
We offer several solutions including air purifiers, UV lights, humidity control, and upgraded filtration systems. Our experts can assess your specific needs and recommend the best solution for your home.
High energy bills often indicate an inefficient HVAC system. Common causes include old equipment, poor insulation, duct leaks, or improper sizing. We offer energy audits to identify and fix efficiency issues.

Have More Questions?

We're real, local people on the other end. Call or text us today for a free consultation.

Schedule Your $49 Diagnostic

Join over 10,000 Apex customers who trust Element Service Group for reliable, professional service.

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No Hidden Fees

$49 covers the visit

Licensed & Insured

Satisfaction Guaranteed

Potential Annual Savings:

$1,200 - $3,600

With high-efficiency systems

Prefer to talk? Call us directly:

919-926-1475

Available 24/7 for emergencies

$49 Diagnostic Calls
Licensed & Insured Technicians
Same-Day Service Available
Satisfaction Guaranteed