Leading Residential and Multi-Family HVAC & Plumbing Company in North Carolina Since 2009
Element Service Group was founded in 2009. Over 16 years later, our core values and mission have remained the same, yet we've been fortunate to expand our services and grow in staff size. Our work as a leading Residential HVAC & plumbing company in North Carolina allows us to serve residential industries.
What truly sets our team apart, though, is our commitment to providing outstanding products and exceptional customer service that together deliver premium value to customers. At our core, we strive to be a culture of timely and satisfactory quality and service. So when you call Element Service Group, you will feel confident that we'll be there for you when and where you need us.
From our humble beginnings in 2009, we've grown into one of the area's most trusted HVAC companies, serving thousands of families and businesses with dedication and expertise.
Experienced professionals dedicated to your comfort
President
20+ years Experience
“We had them to install a completely new AC/heat HVAC system and was treated with kindness an professionalism the entire time. We didn't even know the companies name until recommend by a close friend and through alot of prayer. By far Element came in with the lowest quote on the system and provided us a top of the line TRANE unit. In our situation we also had to have construction for home modification to accommodate the new system which they handled beautifully as well. So highest marks on every aspect of our transaction. To the team that helped us out Wes, Larry, Austin, Pedro, Kevin and Leo may God bless you and keep you in the years to come! We will see you all again for servicing to keep ours in top shape and I will certainly recommend this company to others no doubt.”
— Tina Prince
Multifamily Manager
“Ryan and his team are professional and very friendly. The entire experience was pleasant and they did a great job of explaining what we needed and the work that they did. The install crew were very efficient and left their work area neat and clean. Overall we love are new unit and highly recommended Element Service group for all of your HVAC needs.”
— Billy Leach
HVAC Technician
“Mario was awesome! He was so kind and professional. Thank you!”
— Amy Leden
HVAC Service Technician
“Dimante, Jeorell , and Dexter were extremely professional, knowledgeable, and committed to ensuring I’d have cool air by the time they were finished working on my unit.”
— Reneaki Smith
Plumber
“Nick, from their plumbing division, was amazing!! Even gifted a bike for my daughter as he had an extra one at home, and she was the right size for it. So grateful and happy with their service!”
— Ramon Ruberte Thiele
HVAC Technician
“Aaron S is the best request him only every time, he will not let you down”
— Cassandra Short
HVAC Technician
“Antonio was great! Right on time and got right work addressing our issue. He thoroughly explained everything he was doing and gave us advice on how to avoid future issues. This was our second visit of the day from Element as Mario discovered the second issue while working on a separate unit! Could not be happier with the service, communication and professionalism Element provides!”
— Anthony Marinaro
HVAC Technician
“Bernard came to do maintenance on my heat pump and was very courteous and professional.”
— Becky Bowen
HVAC Technician
“This is our second year with The Element Service Group. They have exceeded all expectations. The technicians are prompt, professional and knowledgeable. When the a/c went out on the hottest day of the summer they arrived, accessed, and repaired within hours of our call. I would highly recommend them for your HVAC needs. A special thank you to technician Dexter for taking the time to answer my many questions.”
— gretchen bullock
Plumber
20+ years Experience
“Element Service Group call for any and all plumbing and HVAC needs. Nick was great at plumbing inspections and recommendations early this year. Scheduled Nick to do these and he now has Chris onboard to help. Chris handles a faucet replacement in the kitchen . Highly recommend them but get in the schedule soon. They will be booked as soon as the word is out!”
— K Brown
Recognized for excellence by industry leaders
BBB Accredited
Energy Star Partner
Carrier Factory Authorized
Veteran Owned
Nate Certified
These principles guide every decision we make and every service we provide
Our responsiveness is evident in our ability to adapt and troubleshoot.
We love what we do, and work to devise new ways to deliver quality service and products.
Our ability to develop, deliver and apply new products, processes and services helps us succeed in our mission.
At Element, we expect others to do what they have promised, so we, too, take an ethical approach to our work.
We stay in touch with every client during the entire project, so we not only get to know them but also can ensure they have a satisfactory experience.
The world thrives as a whole on mutual respect. One of our key focuses is to show our customers and clients appreciation and respect.
As a veteran-owned company, we pride ourselves on the loyalty we show our co-workers and superiors, as well as our clients and customers.
Meet the professionals behind every job
Stay informed with our HVAC insights and company news
Element Service Group launches AWARE Training Initiative this Autism Awareness Month, equipping all technicians with skills to better serve Triangle families with autism and sensory sensitivities through adapted communication, noise reduction, and patient-centered service approaches.
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Not sure what's in your Triangle home's drinking water? From well water concerns to aging pipes and seasonal contaminants, here's when to test, what to look for, and how to fix any problems you find.
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Spring pollen in North Carolina is brutal — ranking among the worst in the nation. While you're battling itchy eyes and stuffed noses, that same pollen is degrading your home's indoor air quality. Here's how advanced air purification can finally give your family relief during the Triangle's toughest allergy season.
Read MoreSee why customers choose us for their HVAC needs
"This is our second year with The Element Service Group. They have exceeded all expectations. The technicians are prompt, professional and knowledgeable. When the a/c went out on the hottest day of the summer they arrived, accessed, and repaired within hours of our call. I would highly recommend them for your HVAC needs. A special thank you to technician Dexter for taking the time to answer my many questions."
gretchen bullock
"Dimante, Jeorell , and Dexter were extremely professional, knowledgeable, and committed to ensuring I’d have cool air by the time they were finished working on my unit."
Reneaki Smith
"Ryan and his team are professional and very friendly. The entire experience was pleasant and they did a great job of explaining what we needed and the work that they did. The install crew were very efficient and left their work area neat and clean. Overall we love are new unit and highly recommended Element Service group for all of your HVAC needs."
Billy Leach
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