AC Running But Not Cooling: 5 Causes Specific to NC Summers
Your AC is running nonstop but your house won't cool down. Before you panic, here are 5 North Carolina-specific reasons this happens — and what to do about each one.
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Leading Residential and Multi-Family HVAC & Plumbing Company in North Carolina Since 2009
Element Service Group was founded in 2009. Over 16 years later, our core values and mission have remained the same, yet we've been fortunate to expand our services and grow in staff size. Our work as a leading Residential HVAC & plumbing company in North Carolina allows us to serve residential industries.
What truly sets our team apart, though, is our commitment to providing outstanding products and exceptional customer service that together deliver premium value to customers. At our core, we strive to be a culture of timely and satisfactory quality and service. So when you call Element Service Group, you will feel confident that we'll be there for you when and where you need us.
From our humble beginnings in 2009, we've grown into one of the area's most trusted HVAC companies, serving thousands of families and businesses with dedication and expertise.

These principles guide every decision we make and every service we provide
Our responsiveness is evident in our ability to adapt and troubleshoot.
We love what we do, and work to devise new ways to deliver quality service and products.
Our ability to develop, deliver and apply new products, processes and services helps us succeed in our mission.
At Element, we expect others to do what they have promised, so we, too, take an ethical approach to our work.
We stay in touch with every client during the entire project, so we not only get to know them but also can ensure they have a satisfactory experience.
The world thrives as a whole on mutual respect. One of our key focuses is to show our customers and clients appreciation and respect.
As a veteran-owned company, we pride ourselves on the loyalty we show our co-workers and superiors, as well as our clients and customers.
Experienced professionals dedicated to your comfort

President
20+ years Experience
Recognized for excellence by industry leaders

BBB Accredited

Energy Star Partner

Carrier Factory Authorized

Veteran Owned

Nate Certified
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Your AC is running nonstop but your house won't cool down. Before you panic, here are 5 North Carolina-specific reasons this happens — and what to do about each one.
Read MoreThat HVAC system your builder installed meets code — but "meets code" and "performs well" are two different things. Here's how to know when your builder-grade system has run its course.
Read MoreNew homes in Apex and Clayton look perfect on the surface — but fast growth is outpacing municipal infrastructure. Here are the plumbing surprises homeowners are finding.
Read MoreJoin over 10,000 Apex customers who trust Element Service Group for reliable, professional service.
No obligations, no hidden fees – just honest, expert service.