AC Running in Heat Instead of Cooling in Holly Springs
Holly Springs · March 2026 · Dexter · From our service records
What the customer reported
A Holly Springs homeowner reported that the unit was not cooling.
What we found and did
Dexter found the system was running in heat because the zone board was configured wrong. He set the system up correctly, and the unit started working proper. He then checked the system out to make sure it would last through the summer.
Result
After the zone board was set up correctly, the unit started working proper.