For plumbing in Apex and the Triangle, Element Service Group will send a licensed plumber to your home for a free whole-home plumbing inspection. No strings, no obligation, no "but first let me tell you about our membership." Just a real inspection. We're a veteran-owned company with over 900 five-star reviews across the Triangle, and this is how we introduce ourselves: by showing you what's actually going on with your plumbing before asking for a dime.
What Falls Under Plumbing
Plumbing touches more of your home than most people think about until something goes wrong. On the everyday side, we handle drain cleaning, leak detection, pipe repair, toilet repair, faucet and fixture work, and garbage disposal service. These are the calls that start with "it's been dripping for a while" or "the kitchen drain is slow again." Small problems, but they get expensive if they sit.
Water heaters are a major category on their own. We repair and install both traditional tank water heaters and tankless systems. Tank heaters last 8-12 years on average. If yours was installed during the Apex/Cary building boom of 2000-2015, the math says it's either due or overdue. Tankless units last longer but need professional installation and periodic flushing.
Water quality services include whole-home water filtration and water softener installation. We test your water at your home with our own equipment and give you the results during the visit, so any recommendation is based on your actual water.
Sump pump service matters for homes in low-lying spots or with crawl spaces that collect water after heavy rain. Plumbing remodeling covers bathroom and kitchen rough-ins and fixture upgrades. And if a pipe bursts, shut off your main water valve first, then call us.
Triangle-Specific Plumbing Issues
The Triangle's housing stock creates predictable plumbing patterns. Homes built in the early 2000s used materials and fixtures that were standard at the time but are now reaching end-of-life. Some PEX fittings from that era can corrode and start to leak. Original water heaters are failing. Builder-grade faucets and toilets are wearing out.
Most Triangle city water is on the soft side, but homes on well water can deal with hardness, iron, or sediment that wears on fixtures and appliances. A water test tells you which problem you actually have before you spend money on equipment.
Heavy rain events in spring and early fall put stress on drainage and sump systems. Homes in some newer developments have grading issues that direct water toward foundations rather than away from them. A working sump pump and proper drainage are the backstop.
What the Free Inspection Covers
A licensed plumber walks your home and checks water pressure, inspects visible supply and drain lines, looks at your water heater condition, checks under sinks for leaks, tests toilets for running or phantom flushing, and evaluates your outdoor hose bibs. You get a written summary of findings and recommendations. If everything looks good, we'll tell you so, and it costs you nothing. If there are issues, you get a clear picture and honest pricing before deciding anything. Calling about a specific problem instead? That visit is our $49 service call and diagnostic for new customers.