Professional Plumbing and HVAC Services in Louisburg 27549

“TL:DR great company, competitive pricing, and knowledgeable staff. I asked Element to come in as a second bid for a warranty evaporator core replacement against the nationwide company that operates here in the triangle (who had installed the system in 2018) Everyone I dealt with at Element was professional, courteous, and knowledgeable. Their pricing was very competitive, and I ultimately chose them out of the several bids I received. I am very glad I did. Travis, the technician that completed my repair, was absolutely great to work with. There was some down time while we waited on the vacuum pump and the leak checks, and he was willing to explain anything that I asked about, in as much detail as I wanted. I’m a process engineer, and I generally know my way around refrigerant systems, and it was clear to me he knew exactly what he was talking about. He was coming from another job, so he had to stay a later than anticipated, but he stuck with it rather than splitting the job into two days, which was a concern I had originally. Things like that are what makes the 5 star rating I gave a no-brainer. Call them. You won’t be disappointed. Also, Mario and Chris (the techs who came out originally to quote the job) were easy to work with and helped me understand exactly what was needed to get the system back up and running like it should.”