Element Service Group provides professional water heater installation services to Raleigh residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Raleigh area
Chris
August 2026
The homeowner's water heater was outdated and inefficient, leading to concerns about hot water supply reliability.
Chris identified that the existing water heater was outdated and recommended a high-recovery 50-gallon natural gas model for better efficiency.
Chris installed a new high-efficiency water heater, replaced the dewatering pump and check valve to enhance drainage, and installed a new p-trap and emergency shutoff valve to prevent sewer gas from entering the home.
The new installations ensured efficient plumbing operations, and the homeowner was very happy with the improvements.
If your water heater is over 10 years old, consider upgrading to a high-efficiency model. It not only saves on energy bills but also ensures a consistent hot water supply.
Chris
July 2026
A homeowner in the 27613 area of Raleigh was experiencing issues with their water heater, which had stopped providing hot water.
Chris found that the existing water heater was approximately 17 years old and required maintenance to restore its functionality.
Chris recommended upgrading to a premium-plus tankless natural gas water heater, specifically the Rinnai R75-LSe model. This unit offers continuous hot water, a compact design for space savings, and improved energy efficiency. The installation would effectively address the homeowner's needs and enhance their water heating system.
The homeowner now enjoys a reliable supply of hot water with improved energy efficiency and space utilization.
If your water heater is over 15 years old, consider upgrading to a tankless model. These units provide endless hot water and can significantly reduce energy bills over time.
Chris & Nick
July 2026
A homeowner in Raleigh noticed water pooling around their water heater, indicating a potential leak.
Chris found that the 18-year-old 50-gallon Apollo direct vent natural gas water heater had a leaking T&P relief valve, suggesting it had reached the end of its service life.
Chris and Nick discussed replacement options with the homeowner, recommending a new 50-gallon direct vent unit for its compatibility and efficiency. They also provided estimates for a tankless option and addressed the aging garbage disposal and kitchen faucet, offering replacement estimates.
The homeowner was informed of the necessary replacements and maintenance tips to ensure long-term reliability.
An aging water heater often shows signs like a leaking T&P valve before failing completely. Consider replacing units over 15 years old to avoid unexpected breakdowns and water damage.
Nick
July 2026
A homeowner in Raleigh's 27610 area was experiencing a lack of hot water and noticed water pooling in the garage.
Nick determined that the 50-gallon natural gas direct vent water heater in the garage was leaking.
Nick contacted the property management to inform them about the leaking water heater and sent a quote for its replacement. He advised that the tenant currently does not have hot water and that the leak could potentially damage the garage area.
The property manager planned to review the quote and decide on the next steps for replacement.
A leaking water heater can lead to significant water damage if not addressed promptly. If you notice water pooling around your heater, turn off the water supply and contact a professional to prevent further damage.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
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Jan 8, 2026 · 6 min read
Popping, rumbling, screeching, hammering — your water heater is trying to tell you something. Here's a guide to decoding every sound and knowing when it's time to act.
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Feb 14, 2026 · 8 min read
Complete guide to plumbing services in Pittsboro and Chatham County — covering drain cleaning, water heaters, leak detection, water filtration, and emergency plumbing for every neighborhood from Chatham Park to Jordan Lake.
Read articleRaleigh's hot, humid summers with temperatures often reaching 95°F+ put tremendous stress on HVAC systems. Systems must be properly maintained and sized to handle the extended cooling season from May through September.
The city's diverse neighborhoods from downtown high-rises to suburban homes to historic properties each have unique HVAC needs. Our technicians are experienced with all building types and their specific challenges.
Wake County building codes and city permits have specific requirements for HVAC installations and replacements. We handle all permitting to ensure your system meets local compliance standards.
Urban heat island effects in downtown Raleigh can increase cooling demands by 5-10 degrees compared to surrounding areas. This requires careful system sizing and efficient equipment selection.
More ways we can help in Raleigh.
Answered by our licensed technicians serving Raleigh.
A standard tank-to-tank replacement typically takes 2 to 3 hours. If we need to upgrade the gas line, modify venting, or switch from electric to gas (or vice versa), the project may take 4 to 6 hours. We provide a time estimate before starting.
It depends on your home's utility infrastructure and your priorities. Gas heaters have faster recovery rates and lower operating costs in most Triangle-area rate structures. Electric models are simpler to install and maintain. Hybrid heat pump electrics offer the lowest operating costs overall but need space and ambient warmth to perform optimally.
For a household of 2 to 3 people, a 40-gallon tank is typically sufficient. Families of 4 to 5 should consider 50 gallons, and larger households may need 65 to 80 gallons or a tankless system. We base our recommendation on fixture count and peak usage patterns, not just family size.
Yes. North Carolina plumbing code requires a thermal expansion tank on any closed plumbing system — which includes most homes with a backflow preventer or pressure-reducing valve on the main water line. We include expansion tank installation as a standard part of every water heater replacement.
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