Element Service Group provides professional water heater installation services to Raleigh residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Raleigh area
Chris
August 2026
Chris found a leak from the temperature and pressure relief valve on the home's State Industries 50-gallon natural gas water heater, indicating potential pressure-related problems with the roughly 9-year-old unit, manufactured in 2017. He recommended replacement and provided two options, a 50-gallon direct-vent natural gas water heater or a high-efficiency natural gas tankless water heater, both including all necessary parts and permits for a code-compliant installation. Chris then installed the new water heater, flushed all the air out of the lines, turned on the pilot light, and set the temperature to 140°.
Everything was running correctly at the end of the visit, and the homeowners were advised it would take about an hour to get hot water.
Chris
August 2026
During a free whole-home plumbing inspection at a Raleigh home in the 27608 area, Chris found that the existing water heater was outdated. He installed a high-recovery 50-gallon natural gas water heater. The inspection also flagged the dewatering pump and check valve for an upgrade and a p-trap under a sink for replacement to keep sewer gas out, and those items were recommended as additional work.
After the install, everything was working properly and the homeowner was very happy.
Chris
July 2026
A homeowner in the 27613 area of Raleigh was experiencing issues with their water heater, which had stopped providing hot water.
Chris found that the existing water heater was approximately 17 years old and required maintenance to restore its functionality. Chris recommended upgrading to a premium-plus tankless natural gas water heater, specifically the Rinnai R75-LSe model. This unit offers continuous hot water, a compact design for space savings, and improved energy efficiency. The installation would effectively address the homeowner's needs and enhance their water heating system.
The homeowner now enjoys a reliable supply of hot water with improved energy efficiency and space utilization.
If your water heater is over 15 years old, consider upgrading to a tankless model. These units provide endless hot water and can significantly reduce energy bills over time.
Chris & Nick
July 2026
Nick found the 50-gallon Apollo direct vent natural gas water heater was approximately 18 years old (2007 model) and its T&P (temperature and pressure) relief valve was leaking, which indicated the unit had likely reached the end of its service life. During the plumbing inspection, Nick and Chris discussed the importance of annual water heater flushing and gave options for a new 50-gallon direct vent water heater or a tankless water heater. After going over the pros and cons, Nick recommended a similar 50-gallon direct vent unit. The team also noted the original garbage disposal showing signs of age and a kitchen faucet with normal wear and tear, provided estimates for both, and took pictures of all findings.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
Read article
Jan 8, 2026 · 6 min read
Popping, rumbling, screeching, hammering: your water heater is trying to tell you something. Here's a guide to decoding every sound and knowing when it's time to act.
Read article
Feb 14, 2026 · 8 min read
Complete guide to plumbing services in Pittsboro and Chatham County, covering drain cleaning, water heaters, leak detection, water filtration, and emergency plumbing for every neighborhood from Chatham Park to Jordan Lake.
Read articleRaleigh's hot, humid summers with temperatures often reaching 95°F+ put tremendous stress on HVAC systems. Systems must be properly maintained and sized to handle the extended cooling season from May through September.
The city's diverse neighborhoods from downtown high-rises to suburban homes to historic properties each have unique HVAC needs. Our technicians are experienced with all building types and their specific challenges.
Wake County building codes and city permits have specific requirements for HVAC installations and replacements. We handle all permitting to ensure your system meets local compliance standards.
Urban heat island effects in downtown Raleigh can increase cooling demands by 5-10 degrees compared to surrounding areas. This requires careful system sizing and efficient equipment selection.
More ways we can help in Raleigh.
Answered by our licensed technicians serving Raleigh.
A standard tank-to-tank replacement typically takes 2 to 3 hours. If we need to upgrade the gas line, modify venting, or switch from electric to gas (or vice versa), the project may take 4 to 6 hours. We provide a time estimate before starting.
It depends on your home's utility infrastructure and your priorities. Gas heaters have faster recovery rates and lower operating costs in most Triangle-area rate structures. Electric models are simpler to install and maintain. Hybrid heat pump electrics offer the lowest operating costs overall but need space and ambient warmth to perform optimally.
For a household of 2 to 3 people, a 40-gallon tank is typically sufficient. Families of 4 to 5 should consider 50 gallons, and larger households may need 65 to 80 gallons or a tankless system. We base our recommendation on fixture count and peak usage patterns, not just family size.
Yes. North Carolina plumbing code requires a thermal expansion tank on any closed plumbing system, which includes most homes with a backflow preventer or pressure-reducing valve on the main water line. We include expansion tank installation as a standard part of every water heater replacement.
Licensed & Insured
Fully licensed and insured for your protection
24/7 Emergency
Available when you need us most
16+ Years
Over a decade of trusted service