Element Service Group provides full-service plumbing across Raleigh — from emergency leak repair in Five Points to water heater replacement in North Raleigh. Licensed, insured, and always upfront on pricing.
Choose the right plumbing service for your needs.
No hot water? We diagnose and repair tank and tankless water heaters of all brands with upfront pricing and fast turnaround.
Learn moreTank and tankless water heater options properly sized for your household. Professional installation with same-day availability.
Learn moreEndless hot water on demand with energy-efficient tankless systems. Save space, save energy, and never run out of hot water.
Learn moreClear stubborn clogs fast with professional drain cleaning for kitchen, bathroom, and main sewer lines using camera inspection.
Learn moreFind hidden leaks before they cause costly water damage. Advanced detection technology pinpoints problems behind walls and under slabs.
Learn moreFix burst, corroded, or leaking pipes with lasting repairs. We handle copper, PEX, PVC, and cast iron for any plumbing situation.
Learn moreKeep your basement dry with sump pump installation, repair, and battery backup systems that protect against flooding year-round.
Learn moreEliminate hard water buildup that damages pipes, appliances, and fixtures. Whole-home water softener installation and maintenance.
Learn moreQuiet, powerful garbage disposal installation and repair. We service all brands and help you choose the right unit for your kitchen.
Learn moreFix running, leaking, or clogged toilets fast. We repair and replace all toilet types with same-day service available.
Learn moreUpgrade your kitchen and bathroom with expert faucet repair, replacement, and new fixture installation for any style or brand.
Learn moreComplete bathroom and kitchen plumbing for renovation projects — from rough-in to fixture installation, done right the first time.
Learn moreClean, great-tasting water from every tap. Whole-home and under-sink filtration systems that remove contaminants and hard minerals.
Learn moreFast, reliable emergency plumbing services in Apex and surrounding areas. Same-day response for urgent plumbing needs.
Learn moreReal jobs completed by our team in the Raleigh area
Jeorell & Dexter
August 2026
The homeowner noticed their AC was not cooling effectively and suspected a refrigerant issue.
Jeorell found a kink in the line set that was causing a refrigerant leak within the wall.
Jeorell attempted to cut out the kink in the line set but was unable to complete the repair. He communicated with the maintenance supervisor to arrange for another technician to complete the necessary repairs.
The issue was escalated to ensure the refrigerant leak would be properly addressed, restoring the AC's cooling efficiency.
A refrigerant leak often causes the AC to blow warm air. If you notice this, contact a technician immediately as running the system can damage the compressor.
Chris
August 2026
The homeowner's water heater was outdated and inefficient, leading to concerns about hot water supply reliability.
Chris identified that the existing water heater was outdated and recommended a high-recovery 50-gallon natural gas model for better efficiency.
Chris installed a new high-efficiency water heater, replaced the dewatering pump and check valve to enhance drainage, and installed a new p-trap and emergency shutoff valve to prevent sewer gas from entering the home.
The new installations ensured efficient plumbing operations, and the homeowner was very happy with the improvements.
If your water heater is over 10 years old, consider upgrading to a high-efficiency model. It not only saves on energy bills but also ensures a consistent hot water supply.
Jeorell & Dexter
August 2026
An Raleigh homeowner noticed water leaking from their second-floor ceiling, suspecting an issue with the air conditioning system.
Jeorell and Dexter discovered that the drain pipe was full of rust flakes from the coil, causing persistent clogs.
To locate the hidden second-floor drain line, Jeorell pressurized the line with nitrogen in the attic while Dexter listened outside to pinpoint its location. They determined that the pipe could not be cleared due to the rust flakes and recommended redoing the pipe or adding a condensation pump.
The homeowner was advised on the next steps to prevent further water damage from the clogged drain line.
If you notice water stains on your ceiling, it might be a clogged AC drain line. Consider adding a condensation pump to prevent clogs from causing overflow and water damage.
Chris
August 2026
The homeowner wanted to ensure their plumbing system was prepared for the upcoming winter months.
Chris identified that the existing outside lawn faucet was not frost-free and could potentially freeze and cause issues during colder months.
Chris upgraded the outside lawn faucet to a modern frost-free version to prevent freezing and back siphoning. Additionally, he recommended and installed a 50-gallon low-boy water heater in the crawl space to ensure consistent hot water supply.
The homeowner now has a more reliable and safe plumbing system, ready for winter.
A frost-free faucet can prevent freezing and potential water contamination. If your outdoor faucets aren't frost-free, consider upgrading before winter to avoid costly repairs.
Working with the Element Service team, in particular the Plumbing department, has been an absolute pleasure this last month. Starting with an inspection of my plumbing, where Chris came out did a very thorough inspection of all the plumbing and was very knowledgeable talking through everything he was looking at and why then giving good quality details on things that didn’t look great made me feel comfortable in decisions going forward on any work that I wanted to get done. Estimates were also very fairly priced and easy to work through getting the work scheduled. I decided on doing a new water heater installation, whole house water line re-pipe, and a shower replacement. Chris, Nick, and Manny were timely with their arrival to the project, walked me through what the plan was for the day and proceeded to complete the re-pipe and water heater installation on day 1. Chris and Nick came back on day 2 and worked through the shower replacement. The shower materials were of excellent quality and all turned out fantastic in the end! Through the whole process Chris made sure to keep me in the loop on how the work was progressing, if he was having issues, and on anything else I may need to know. These guys at Element Service group pride themselves on the work they do and ensure their customers are happy in the end! I really appreciate Chris and the team for the work on this large project and will definitely be using them for future projects and referring them to friends around the area.
Jordan Matthews
Verified Google ReviewRaleigh
Nick with their new plumbing department was great. He performed a thorough inspection, made some recommendations for things I can do on my own, and completed a quick replacement of my expansion tank. Great service and a fair price.
Brad Little
Verified Google ReviewRaleigh
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
Read article
Jun 22, 2026 · 7 min read
Toilet installation in the Raleigh-Durham area typically runs between $400 and $1,200. Here's exactly what drives that range and how to get a licensed plumber out to your home for $49 or less.
Read article
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
Read articleRaleigh's hot, humid summers with temperatures often reaching 95°F+ put tremendous stress on HVAC systems. Systems must be properly maintained and sized to handle the extended cooling season from May through September.
The city's diverse neighborhoods from downtown high-rises to suburban homes to historic properties each have unique HVAC needs. Our technicians are experienced with all building types and their specific challenges.
Wake County building codes and city permits have specific requirements for HVAC installations and replacements. We handle all permitting to ensure your system meets local compliance standards.
Urban heat island effects in downtown Raleigh can increase cooling demands by 5-10 degrees compared to surrounding areas. This requires careful system sizing and efficient equipment selection.
Raleigh homes contain galvanized steel, copper, CPVC, PEX, cast iron, and PVC—sometimes multiple materials in the same house from different renovation eras—each requiring specific service knowledge.
Whether it's a 30-year-old tank in North Hills or a 12-year-old unit in Brier Creek, water heater failures are the most common plumbing emergency across Raleigh neighborhoods.
Raleigh's sewer lines range from clay tile (pre-1970) to modern PVC, with the oldest lines in Inside-the-Beltline neighborhoods experiencing the most failures from root intrusion and pipe deterioration.
Different areas of Raleigh experience different water quality characteristics based on which treatment plant serves them, affecting scale buildup rates and pipe corrosion patterns.
More ways we can help in Raleigh.
Answered by our licensed technicians serving Raleigh.
Pre-1980 homes (North Hills, Five Points): galvanized pipe corrosion, cast iron drain failure, sewer line root intrusion. 1980s-2000s homes (Brier Creek, North Raleigh): CPVC cracking, water heater replacement, fixture valve failure. Post-2010 homes (SE Raleigh): water heater maintenance, builder-quality fixture issues. We tailor our approach to your home's specific era.
Raleigh's water is moderately hard (4-7 grains per gallon), enough to cause scale buildup in water heaters, on fixtures, and inside appliances over time. Annual water heater flushing and consideration of a water softener can extend plumbing equipment life and reduce maintenance needs.
We use HD camera inspection to locate and diagnose sewer line problems—root intrusion, cracks, bellies, or collapse. For Raleigh's older neighborhoods with clay tile or cast iron sewer lines, camera inspection is the most cost-effective diagnostic tool. We recommend proactive inspection every 5 years for homes with trees near the sewer line.
Tank water heater replacement in Raleigh runs $1,200-$2,500 including installation. Tankless systems range from $3,000-$5,500 installed. Heat pump water heaters fall in between at $2,500-$4,000. The best option depends on your Raleigh home's fuel type, hot water demand, and available space. We provide free estimates for all options.
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