Element Service Group provides professional water heater installation services to Apex residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Apex area
Bernard, Chris & Nick
July 2026
An Apex homeowner in the 27502 area needed a new 75 gallon natural gas standard vent water heater with a new 5 gallon expansion tank in the attic, plus a Taco circulation comfort kit to improve hot water delivery speed. Nick, Bernard, and Chris installed the 75 gallon natural gas standard vent water heater on the third floor along with the Taco circulation comfort kit. After the installation, the team tested all connections and pressurized the system.
After testing and pressurizing the system, the team found that everything was in perfect working order.
Nick & Chris
June 2026
The homeowner had no hot water, and the controller was not registering for the tankless water heater.
Nick found the tankless unit to be almost 20 years old and in need of replacement versus repair. He provided estimates, and on the second visit Nick and Chris replaced it with a Rinnai RXP199iN recirculating tankless water heater and added a pre-scale filter to protect the equipment. They set the temperature to 120°, verified everything was circulating properly, and checked all gas and water connections for leaks.
After installation, the unit was circulating properly, the gas and water connections were checked for leaks, and everything was functioning properly.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
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Jan 8, 2026 · 6 min read
Popping, rumbling, screeching, hammering: your water heater is trying to tell you something. Here's a guide to decoding every sound and knowing when it's time to act.
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Feb 14, 2026 · 8 min read
Complete guide to plumbing services in Pittsboro and Chatham County, covering drain cleaning, water heaters, leak detection, water filtration, and emergency plumbing for every neighborhood from Chatham Park to Jordan Lake.
Read articleApex's hot, humid summers with temperatures regularly exceeding 90°F put extra strain on AC systems, requiring more frequent maintenance to handle constant use and moisture.
The Triangle's seasonal temperature swings mean HVAC systems must efficiently handle both heating in winter and cooling in summer, with proper tune-ups before each season.
High humidity levels in Apex cause condensation issues and can lead to mold growth in ductwork if systems aren't properly maintained and sized.
Local building codes and HOA requirements in Apex neighborhoods require specific permits for HVAC installations and replacements to ensure compliance.
More ways we can help in Apex.
Answered by our licensed technicians serving Apex.
A standard tank-to-tank replacement typically takes 2 to 3 hours. If we need to upgrade the gas line, modify venting, or switch from electric to gas (or vice versa), the project may take 4 to 6 hours. We provide a time estimate before starting.
It depends on your home's utility infrastructure and your priorities. Gas heaters have faster recovery rates and lower operating costs in most Triangle-area rate structures. Electric models are simpler to install and maintain. Hybrid heat pump electrics offer the lowest operating costs overall but need space and ambient warmth to perform optimally.
For a household of 2 to 3 people, a 40-gallon tank is typically sufficient. Families of 4 to 5 should consider 50 gallons, and larger households may need 65 to 80 gallons or a tankless system. We base our recommendation on fixture count and peak usage patterns, not just family size.
Yes. North Carolina plumbing code requires a thermal expansion tank on any closed plumbing system, which includes most homes with a backflow preventer or pressure-reducing valve on the main water line. We include expansion tank installation as a standard part of every water heater replacement.
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