Water Stains by Return Ductwork Found in Wake Forest Home
Wake Forest · November 2026 · Matthew & Autumn · From our service records

What the customer reported
The homeowner pointed out water stains in the ceiling by the return ductwork near the air handler and by the supply vent near the front door.
What we found and did
Matthew and Autumn completed the fall heating maintenance on a Lennox heat pump system. They tested electrical components, system operations and Zone board operations, tested amp draw to the compressor, outdoor fan motor and indoor blower motor, tested refrigerant pressures, visually inspected the system's condition and tested the temperature differential between the return and supply ductwork. For the water stains, the team will send an estimate by email to make necessary cuts in the drywall to reseal the return ductwork and to determine the source of the water leak at the supply vent. The REME HALO air purification system was also recommended to reduce airborne contaminants.
Result
The system was operational upon departure.

