Element Service Group brings the same hometown reliability to plumbing that Apex trusts for HVAC. From emergency leak repair to water heater replacement, our licensed plumbers are minutes away.
Choose the right plumbing service for your needs.
No hot water? We diagnose and repair tank and tankless water heaters of all brands with upfront pricing and fast turnaround.
Learn moreTank and tankless water heater options properly sized for your household. Professional installation with same-day availability.
Learn moreEndless hot water on demand with energy-efficient tankless systems. Save space, save energy, and never run out of hot water.
Learn moreClear stubborn clogs fast with professional drain cleaning for kitchen, bathroom, and main sewer lines using camera inspection.
Learn moreFind hidden leaks before they cause costly water damage. Advanced detection technology pinpoints problems behind walls and under slabs.
Learn moreFix burst, corroded, or leaking pipes with lasting repairs. We handle copper, PEX, PVC, and cast iron for any plumbing situation.
Learn moreKeep your basement dry with sump pump installation, repair, and battery backup systems that protect against flooding year-round.
Learn moreEliminate hard water buildup that damages pipes, appliances, and fixtures. Whole-home water softener installation and maintenance.
Learn moreQuiet, powerful garbage disposal installation and repair. We service all brands and help you choose the right unit for your kitchen.
Learn moreFix running, leaking, or clogged toilets fast. We repair and replace all toilet types with same-day service available.
Learn moreUpgrade your kitchen and bathroom with expert faucet repair, replacement, and new fixture installation for any style or brand.
Learn moreComplete bathroom and kitchen plumbing for renovation projects — from rough-in to fixture installation, done right the first time.
Learn moreClean, great-tasting water from every tap. Whole-home and under-sink filtration systems that remove contaminants and hard minerals.
Learn moreFast, reliable emergency plumbing services in Apex and surrounding areas. Same-day response for urgent plumbing needs.
Learn moreReal jobs completed by our team in the Apex area
Nick
July 2026
An Apex homeowner noticed their flood stop sensor wasn't functioning properly during a recent heavy rainstorm.
Nick found that the flood stop sensor had been dislodged from its proper position in the pan, affecting its ability to detect water accurately.
Nick carefully repositioned the flood stop sensor back into the pan and conducted a thorough check to ensure all components of the installation were functioning as intended. He verified the sensor's responsiveness to potential water accumulation, ensuring the system was ready to protect the home from future leaks.
The homeowner was relieved to have the flood stop sensor working correctly, providing peace of mind during future storms.
If your flood stop sensor is dislodged, it won't detect water effectively. After any maintenance or cleaning, double-check that it's securely placed in the pan to prevent leaks.
Bernard, Chris & Nick
July 2026
An Apex homeowner was experiencing slow hot water delivery throughout their home.
Nick identified that the existing water heater system was outdated and inefficient, contributing to the delayed hot water delivery.
Nick and the team installed a new 75-gallon natural gas standard vent water heater on the third floor, complete with a 5-gallon expansion tank in the attic. They also added a Taco circulation comfort kit to enhance the speed of hot water delivery. After installation, they tested and pressurized the system to ensure everything was functioning perfectly.
The homeowner now enjoys faster hot water delivery throughout their home, enhancing overall comfort.
A Taco circulation comfort kit can significantly speed up hot water delivery. If you notice slow hot water, consider installing one to improve efficiency and save water.
Chris
July 2026
The homeowner was experiencing low water pressure, resulting in a mere trickle from their faucets.
Chris found that the water pressure was set lower than the homeowner preferred.
Chris returned to the home and adjusted the water pressure slightly higher to meet the homeowner's preference for higher pressure.
The homeowner was satisfied with the increased water pressure.
If your water pressure suddenly drops, check if your pressure regulator needs adjusting. Sometimes a small tweak can restore optimal flow.
Nick
July 2026
An Apex homeowner discovered that their 75-gallon natural gas water heater in the attic was no longer producing hot water.
Nick found that the water heater had completely stopped heating due to its age and wear.
Nick discussed several replacement options with the homeowner and they decided on a new 75-gallon standard vent water heater. Additionally, a Taco recirculation kit was chosen to enhance hot water delivery speed. Materials were acquired, and installation was scheduled for the following Tuesday.
The homeowner was set to have a new, efficient water heating system that would quickly deliver hot water throughout the house.
If your water heater is in the attic and stops producing hot water, consider installing a recirculation kit. It will help deliver hot water faster, saving time and reducing water waste.
Nick and Chris were knowledgeable, professional, and timely during the entire process of replacing our gas tankless hot water heater.
Jason Dalton
Verified Google ReviewApex
Nick and his crew were outstanding. I also was very appreciative that they offered a free estimate. Several other big companies would not even give a rough order of magnitude without a $79 fee for one and $89 for the other company, their price was right. His response to our call was prompt. He was able to schedule us to meet our timeline. He did not try to force up sales after a short recommendation and discussion. The work was done efficiently. We are very happy with our choice using Element Service Group to replace our 14 year old water heater. I am going to use him for our ageing HVAC system.
Alex Wellman
Verified Google ReviewApex
Jan 24, 2026 · 6 min read
New homes in Apex and Clayton look perfect on the surface — but fast growth is outpacing municipal infrastructure. Here are the plumbing surprises homeowners are finding.
Read article
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
Read article
Dec 26, 2025 · 6 min read
Municipal water is safe—but is it ideal for your home? Learn why whole-home water treatment makes a real difference for your plumbing, appliances, and family.
Read articleApex's hot, humid summers with temperatures regularly exceeding 90°F put extra strain on AC systems, requiring more frequent maintenance to handle constant use and moisture.
The Triangle's seasonal temperature swings mean HVAC systems must efficiently handle both heating in winter and cooling in summer, with proper tune-ups before each season.
High humidity levels in Apex cause condensation issues and can lead to mold growth in ductwork if systems aren't properly maintained and sized.
Local building codes and HOA requirements in Apex neighborhoods require specific permits for HVAC installations and replacements to ensure compliance.
Triangle-area water hardness causes mineral scale accumulation in Apex home water heaters, faucets, and supply lines, reducing water flow and equipment lifespan over time.
Many Apex homes built between 2005-2015 used CPVC supply lines that become brittle with age, leading to unexpected cracks and leaks—especially near water heaters where heat accelerates degradation.
Apex's water quality causes faster sediment buildup in tank water heaters, reducing heating efficiency and causing premature tank failure if not flushed regularly.
Apex's newer subdivisions were often built on previously wooded land, and tree roots from remaining landscaping can infiltrate sewer lines through joints, causing slow drains and backups.
More ways we can help in Apex.
Answered by our licensed technicians serving Apex.
Homes built during Apex's growth boom (2005-2015) typically have CPVC or PEX supply lines and PVC drain lines. CPVC becomes brittle over time, especially near heat sources. PEX is more durable but can be affected by chlorine in municipal water. We inspect pipe condition during any plumbing service call.
Yes. Triangle-area water is moderately hard at 4-7 grains per gallon. Over 10-15 years, this causes scale buildup in water heaters, fixtures, and supply lines. We recommend annual water heater flushing and can install water softeners for homes where scale is causing recurring plumbing issues.
Standard tank water heaters in Apex typically last 8-12 years due to our water quality. Without regular flushing, sediment buildup can shorten that to 6-8 years. Tankless water heaters last 15-20 years but need annual descaling. Most Apex homes built in the 2000s are approaching or past their first water heater replacement.
Minor issues like a dripping faucet or running toilet are reasonable DIY projects. Call a professional for: any water leak behind walls, sewer line issues, water heater problems, low water pressure throughout the house, or if you smell gas. Apex homes with CPVC pipes especially need professional attention since brittle pipes can crack easily.
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