Element Service Group provides professional toilet repair services to Raleigh residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Raleigh area
Nick
July 2026
A homeowner in the 27609 area noticed their toilet would occasionally run continuously.
Nick discovered that the flapper assembly in the Toto toilet would sometimes stay ajar, causing the toilet to run.
Nick performed a comprehensive plumbing inspection and identified that, apart from the flapper issue, the home's plumbing was in excellent condition. He advised the homeowner on the importance of regular maintenance, especially for the two tankless water heaters that had not been flushed in nine years.
The homeowner was informed about the condition of their plumbing and received guidance on maintaining their tankless water heaters.
A flapper that stays ajar can waste water and increase your bill. If you hear your toilet running intermittently, check the flapper for proper sealing or consider replacing it to prevent unnecessary water usage.
Nick
May 2026
A homeowner in Raleigh's 27613 area was experiencing issues with their upstairs toilets not flushing properly.
Nick found that the existing toilets were outdated and not functioning efficiently.
Nick installed two customer-supplied American Standard Champion toilets on the second floor. He replaced the wax rings, flange bolts, and supply lines, then caulked the bases for a secure fit. After installation, he tested all functions thoroughly to ensure proper operation.
The new toilets functioned perfectly, resolving the homeowner's flushing issues.
If your toilets are frequently clogging or not flushing well, consider upgrading to a high-efficiency model. Modern toilets use less water and provide better performance, saving you money and hassle in the long run.
Nick
April 2026
A homeowner in Raleigh was experiencing issues with two toilets on the second floor; one was not filling properly, and the other was running constantly.
Nick discovered that one toilet had an incorrect flapper installed, causing it to become dislodged and run continuously.
Nick discussed the unique parts inside the Mansfield toilets with the homeowner. They decided to replace them with new Kohler toilets. The homeowner planned to purchase the toilets and contact Nick for installation.
The homeowner was informed about the necessary replacements and planned to proceed with new installations.
If your toilet runs constantly, check the flapper for proper fit. An incorrect or worn flapper can cause continuous running, leading to higher water bills.
Chris & Nick
April 2026
The homeowner noticed that several toilets in their home were constantly running, which led them to suspect a plumbing issue.
Chris and Nick found that the flappers in four of the toilets were worn out, which was causing the toilets to run continuously. They also discovered that the kitchen countertop was not properly caulked, allowing water to leak under the sink.
Nick replaced the four universal 3-inch flappers to stop the toilets from running. Additionally, they sealed the kitchen countertops to prevent further water leakage. They also provided the homeowner with estimates for future water heater options.
After the repairs, all toilets were functioning properly, and the kitchen sink area was secure from leaks.
A worn flapper will let water continuously flow, wasting both water and money. If you hear your toilet running longer than normal, replace the flapper ASAP to avoid costly water bills and potential damage.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
Read article
Jun 22, 2026 · 7 min read
Toilet installation in the Raleigh-Durham area typically runs between $400 and $1,200. Here's exactly what drives that range and how to get a licensed plumber out to your home for $49 or less.
Read article
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
Read articleRaleigh's hot, humid summers with temperatures often reaching 95°F+ put tremendous stress on HVAC systems. Systems must be properly maintained and sized to handle the extended cooling season from May through September.
The city's diverse neighborhoods from downtown high-rises to suburban homes to historic properties each have unique HVAC needs. Our technicians are experienced with all building types and their specific challenges.
Wake County building codes and city permits have specific requirements for HVAC installations and replacements. We handle all permitting to ensure your system meets local compliance standards.
Urban heat island effects in downtown Raleigh can increase cooling demands by 5-10 degrees compared to surrounding areas. This requires careful system sizing and efficient equipment selection.
More ways we can help in Raleigh.
Answered by our licensed technicians serving Raleigh.
If your toilet is less than 15 years old and the issue is a running mechanism or minor leak, repair is usually the smart choice. For toilets older than 20 years, especially 3.5 or 5-gallon models, replacement with a modern 1.28-gallon high-efficiency toilet saves water, improves flush performance, and costs less over time.
Jiggling works temporarily because it repositions the flapper over the flush valve seat. This means the flapper is warped, has mineral buildup, or has lost its flexibility — all common in hard water areas. Replacing the flapper is a quick, inexpensive fix that stops the waste.
We frequently install the Toto Drake II and American Standard Champion 4 for families. Both feature powerful flush systems that handle heavy use, comfort-height seating, and durable components that resist our local hard water conditions. Both are WaterSense certified at 1.28 gallons per flush.
A straightforward toilet replacement on an existing flange takes about one hour. If the flange needs repair or the floor around the toilet requires attention, expect 90 minutes to two hours. We always test with multiple flushes and check for leaks before we leave.
Licensed & Insured
Fully licensed and insured for your protection
24/7 Emergency
Available when you need us most
16+ Years
Decades of trusted service