AC Froze Up Before Tenants Moved In in Chapel Hill
Chapel Hill · September 2026 · Mario, Jeorell & Dexter · From our service records

What the customer reported
A Chapel Hill apartment unit was reported as frozen, and tenants were moving in that day. The service manager asked for a check to see what could be done to help.
What we found and did
Mario found the system slightly low on R-407C refrigerant and a small underlying refrigerant leak. When he arrived, the unit had already thawed out, so he checked operations and added 1 pound of refrigerant. He noted the condenser dates back to 2004 and the furnace is even older, and he did not recommend further major repairs because of the high cost of repair versus full replacement.
Result
The unit was up and running when the visit ended, though replacement remains the best long-term option because of the leak.

