Should I Replace a 15-Year-Old Heat Pump in Durham?
Durham · November 2026 · Matthew, Mario, Autumn, Jeorell & Dexter · From our service records

What we found and did
During a heating maintenance visit, Mario and Matthew found a bad capacitor on the second-floor left-side unit and a restricted TXV on the heating side of the second-floor master-side heat pump. They replaced the capacitor with the homeowner's approval. The visit covered five systems, five Electronic Air Cleaners, two humidifiers and one Energy Recovery Ventilator. They checked the thermostat and filters, inspected the attic and basement air handlers and two furnaces with electrical testing, and measured compressor amperages, capacitor values, operating pressures and defrost cycle functions on the outdoor units. Because the equipment is 15 years old, they strongly recommended full system replacement over any attempted repairs, and estimates were emailed since the homeowner was not home at the time of service.
