Durham homes range from historic districts to modern subdivisions, each with different heating needs. Element Service Group evaluates your specific home to recommend the right system, whether it's a gas furnace, heat pump, or dual-fuel upgrade.
Choose the right heating service for your needs.
Expert furnace installation with proper sizing, efficiency matching, ductwork evaluation, and manufacturer-backed warranties.
Expert boiler repair, maintenance, and installation for steam and hot water systems. Keep your home safely heated all winter.
Learn moreYear-round comfort from a single efficient system. We install, repair, and maintain all heat pump types including ductless models.
Get your heating system winter-ready with a thorough inspection, cleaning, and calibration that prevents breakdowns and lowers bills.
Learn moreHeating emergency? Our technicians are available 24/7 for same-day furnace and heat pump repairs when you need warmth fast.
Learn moreEven, draft-free warmth from in-floor and radiant panel systems. Energy-efficient heating with no ductwork or blowing air required.
Learn moreReal jobs completed by our team in the Durham area
Jeorell
February 2026
A Durham apartment in the 27701 area had a unit not heating. The system would come on, but it was not putting out hot air.
Jeorell made a call for heat at the thermostat, and the system came on, but it was not hot air and the line set felt cold. He jumped out R and Y at the thermostat, and the system started to heat, pointing to the thermostat as the problem. After reviewing the findings with the service manager and getting permission, Jeorell replaced the thermostat and programmed it, and the system started to heat right away.
Jeorell measured 90° from the supply vents, and the system was heating at the time of departure.
The unit ran without any further issues during testing, furnace temperatures were not approaching the 210°F high limit threshold, and all zoning operations…
The system was left off at the time of departure while the replacement pressure switch was on order.
Read the full jobAcross three visits, Manny, Aaron, and Travis found a shorted thermostat wire and a major indoor coil leak on the Ruud heat pump.
Read the full jobThe system was cooling at the time of departure.
Read the full jobAfter the wiring repairs, the unit was cooling again.
Read the full jobIt is now January of 2026, Service Technician Aaron has just completed the inspection and maintenance of my HVAC system. I continue to endorse the proficiency and professionalism of this company and their technicians. My equipment continues to work beautifully. I continue to endorse all of the applicable comments below. This is a company I can recommend without reservation. ——- Element Service Group has been a very professional company to work with. Aaron arrived on time he identified himself upon arrival, was wearing a shirt with Element Service Group name and as usual was driving a well branded truck in excellent repair. Aaron performed my spring inspection and maintenance and provided a detailed assessment of suggested upgrades I could share with my son. Once all work was completed he gave me an update on my system and work performed. All conversations were articulate and polite. My receipt was emailed to me in a timely fashion. Once again I can highly recommend Element Service Group. One side note when this company first began working on my system it came with a lot of noise on start up. Due to these technicians proficiency my system now “purrs”. I am barely aware it is functioning. I am so grateful it maintains a comfortable environment in my home along with my nest thermostat that they helped me install. Once again, if you are looking for a reliable and professional company call Element Service Group. Disclaimer: I have no affiliation with the company, owners or employees. I am just a satisfied customer.
Marilyn Brady
Verified Google ReviewDurham
Mar 9, 2026 · 9 min read
Heat pump installations are surging in Chatham County. Modern systems handle Pittsboro winters easily, cost less to operate than gas, and qualify for up to $2,400 in tax credits and rebates. Here is why 2026 is the best year to switch.
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Apr 8, 2026 · 4 min read
Element Service Group launches AWARE Training Initiative this Autism Awareness Month, equipping all technicians with skills to better serve Triangle families with autism and sensory sensitivities through adapted communication, noise reduction, and patient-centered service approaches.
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Jun 9, 2026 · 4 min read
Element Service Group has been named the Best of 2026 HVAC Contractor in Apex by BusinessRate! Learn what sets us apart as the Triangle's top choice for heating, cooling, plumbing, and indoor air quality services.
Read articleDurham's diverse housing stock ranges from historic homes to modern builds, each requiring different HVAC approaches and solutions.
The Bull City's hot, humid summers with temperatures often exceeding 90°F demand reliable AC systems with proper maintenance schedules.
Many older Durham homes have ductwork that wasn't designed for central AC, requiring creative solutions and expert retrofitting.
Durham's tree-lined neighborhoods provide shade but also shed debris that can clog outdoor AC units, requiring regular cleaning and maintenance.
Durham's older areas (Hope Valley, Forest Hills, Duke Park) often have gas furnaces, while newer suburbs rely on heat pumps. Each system type has distinct maintenance and replacement needs.
Gas furnaces in Durham's pre-1990 homes are 30+ years old in some cases, with declining efficiency and potential safety concerns from aging heat exchangers.
Leaky ductwork in Durham's older homes wastes 25-40% of heated air, making the heating system work much harder and driving up Duke Energy costs during winter months.
Durham homes with older heating systems often experience excessively dry air in winter, causing discomfort, static electricity, and damage to hardwood floors and furniture.
More ways we can help in Durham.
Answered by our licensed technicians serving Durham.
It varies by neighborhood age. Pre-1990 Durham homes often have gas furnaces, especially in areas with established gas infrastructure. Homes built after 2000 predominantly use heat pumps. Durham's housing diversity means we work with all heating system types daily.
Gas furnaces over 20 years old should be inspected annually for cracked heat exchangers and proper combustion. We use specialized diagnostic equipment to check for carbon monoxide leaks. If your Durham home has a gas furnace built before 2000, we recommend scheduling a safety inspection.
Modern heat pumps can be more cost-effective than gas in Durham's mild winter climate, but the answer depends on your gas rates, electricity rates, and home insulation levels. We provide a cost comparison analysis specific to your Durham home so you can make an informed decision.
For Durham homes with uneven heating, solutions include zone control systems, duct sealing and balancing, or supplemental ductless mini-splits for problem areas. We evaluate your specific situation. Older Durham homes often get the biggest improvement from duct sealing alone.
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