Element Service Group provides professional ac replacement services to Hillsborough residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Hillsborough area
Mario & Travis
August 2026
The resident experienced a high indoor temperature of approximately 80°F, indicating that the air conditioning unit was not cooling effectively.
Mario verified that the unit was operating properly during the visit, but could not identify an immediate root cause since the issue was not actively occurring.
Mario gathered system information and noted that to prevent ongoing costs and potential future issues related to an intermittent low-voltage short, a full unit replacement was recommended.
The unit was confirmed to be operating properly at the time of the visit, but a replacement was advised to prevent future problems.
If your AC unit stops cooling intermittently, it might be due to a low-voltage short. Consider a full unit replacement to avoid costly repairs and ensure reliable performance.
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Answered by our licensed technicians serving Hillsborough.
Key replacement indicators include: your system is 12+ years old and needs a major repair (compressor, coil, or refrigerant leak), it uses R-22 refrigerant, repair costs exceed 50% of a new system's price, or your energy bills have been climbing steadily. We provide a transparent cost comparison to help you decide.
In the Triangle area, a complete AC replacement typically ranges from $4,500-$12,000+ depending on system size, efficiency rating, brand, and any ductwork modifications needed. We offer multiple options at different price points and provide financing to make high-efficiency systems accessible regardless of budget.
Almost certainly, yes. If your current system is 10+ years old, a modern high-efficiency unit can reduce cooling costs by 30-50%. For example, upgrading from an old 10 SEER unit to a new 18 SEER2 system nearly doubles your cooling efficiency. We'll estimate your projected savings based on your actual usage.
While technically possible in some cases, we generally don't recommend it. Mismatched components reduce efficiency, can void manufacturer warranties, and often lead to premature failures. A matched system ensures optimal performance, full warranty coverage, and the best return on your investment.
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