Element Service Group provides professional heating services to Hillsborough residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Choose the right heating service for your needs.
Expert furnace installation with proper sizing, efficiency matching, ductwork evaluation, and manufacturer-backed warranties.
Expert boiler repair, maintenance, and installation for steam and hot water systems. Keep your home safely heated all winter.
Learn moreYear-round comfort from a single efficient system. We install, repair, and maintain all heat pump types including ductless models.
Get your heating system winter-ready with a thorough inspection, cleaning, and calibration that prevents breakdowns and lowers bills.
Learn moreHeating emergency? Our technicians are available 24/7 for same-day furnace and heat pump repairs when you need warmth fast.
Learn moreEven, draft-free warmth from in-floor and radiant panel systems. Energy-efficient heating with no ductwork or blowing air required.
Learn moreReal jobs completed by our team in the Hillsborough area
Mario & Dexter
March 2026
A Hillsborough homeowner reported that their 1 year old unit, originally installed by the company, was not cooling.
Mario found the heat pump was not coming on because the defrost board was not sending voltage through the low pressure switch. He started by making a call for cool at the thermostat and checking the air handler, then moved to the heat pump on the left side of the building, where he confirmed the high pressure switch was receiving and passing 24v. The defrost board started passing voltage after 15 minutes of diagnostics, and Mario recommended having the defrost board replaced, with the board ordered separately since the visit ran after 5pm.
The system was operating and cooling when Mario left, with the defrost board replacement recommended.
Mario & Bernard
March 2026
Mario inspected the thermostat, air handler, and heat pump at a Hillsborough home and observed wires to be crossed, with the 24v wire from the transformer going directly to the fan speed tap. He corrected the wiring and, because of the system's prior short issue, tested all operations of the unit.
After the wiring correction, the system was operating properly without any issues.
Couldn't be happier! I just moved into a new house and wasn't even unpacked yet when the A/C started bogging down and then flooded the downstairs bathroom. Of course it had to happen on a Sunday but Element sent someone out right away and Travis was positive, friendly, and knowledgeable! Fixed the issue despite the heat with a smile and about the best attitude I've ever seen. I will be sticking with this company and this tech for all of my future HVAC maintenance from now on! :) Thanks, guys!!
fixapony
Verified Google Review
Had my AC, blower, and furnace replaced. The team showed up on time, prepped the house to avoid tracking in dirt and make it easy to clean up when done. I work from home and they were very respectful of that. The were very efficient in the work, completing the whole job with clean up in about 8 hours. Very thorough with ensuring everything was functioning as expected before leaving. Definitely recommend!
Brian Schilling
Verified Google ReviewClayton
Great honest service! Fair price and the Technician was highly competent. I will use them for any additional service or heat pump purchases. In fact I asked for estimates on our two aging units!
Richard Tidwell
Verified Google ReviewPittsboro
Bernard came to do maintenance on my heat pump and was very courteous and professional.
Becky Bowen
Verified Google ReviewAngier
A very thorough review and assessment of our boiler needs. Great folks to work with.
Bruno Toffolo
Verified Google ReviewRaleigh
Phenomenal service from Jeorell. Couldn't have asked for a better experience when handling our issue not having heat in our apartment. Felt like a family member coming by and helping out.
Jonathan Gibson
Verified Google Review
Mar 9, 2026 · 9 min read
Heat pump installations are surging in Chatham County. Modern systems handle Pittsboro winters easily, cost less to operate than gas, and qualify for up to $2,400 in tax credits and rebates. Here is why 2026 is the best year to switch.
Read article
Apr 8, 2026 · 4 min read
Element Service Group launches AWARE Training Initiative this Autism Awareness Month, equipping all technicians with skills to better serve Triangle families with autism and sensory sensitivities through adapted communication, noise reduction, and patient-centered service approaches.
Read article
Jun 9, 2026 · 4 min read
Element Service Group has been named the Best of 2026 HVAC Contractor in Apex by BusinessRate! Learn what sets us apart as the Triangle's top choice for heating, cooling, plumbing, and indoor air quality services.
Read articleHillsborough's oldest homes have high ceilings, original single-pane windows, and minimal wall insulation that allow heat to escape rapidly during winter cold snaps.
Some Hillsborough subdivision homes were built with heat pumps that rely too heavily on expensive auxiliary electric heat strips during cold weather, driving up winter bills.
Older Hillsborough homes with gas furnaces may have outdated venting that does not meet current safety codes, creating carbon monoxide risks during heating season.
More ways we can help in Hillsborough.
Answered by our licensed technicians serving Hillsborough.
Ductless mini-split heat pumps are ideal for Hillsborough historic homes. They provide efficient heating without ductwork, allow room-by-room temperature control, and can be installed with minimal impact on historic architecture. Multi-zone systems handle entire homes.
Heating system replacement in Hillsborough ranges from $4,500 to $14,000 depending on system type and home complexity. Historic homes typically require more specialized installation approaches. We provide free estimates with clear pricing.
Modern heat pumps are 2-3 times more efficient than gas furnaces for heating in Hillsborough's mild climate. A dual-fuel system gives you heat pump efficiency most of the winter with gas backup for the coldest days. This can reduce heating costs significantly.
Start with air sealing and insulation upgrades, then ensure your heating system is properly sized. For historic homes, ductless mini-splits provide targeted heating where you need it without the duct losses that waste energy in older homes with improvised ductwork.
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16+ Years
Over a decade of trusted service