HVAC Maintenance in Willow Spring, NC

“Fantastic experience with Element today! Communication was fantastic from start to finish. We booked an appointment for a HVAC inspection/tune up. Cost was very reasonable and was able to get someone out the same week. Before we even booked the appointment, the expectations were set of what the inspection services would include. The day of the appointment we received a text with a picture of our service technician, Dexter Davis. What really impressed me was not only did we get a picture, but the text included a little bit of his professional background and a bit about him personally. Dexter gave us a call to let us know he was on his way out. Everything about my interaction with him was awesome. After he completed his inspection, he showed me pictures of his findings and took the time to explain what they meant and how it could impact the health of our system. He answered all of my questions- had a wealth of knowledge and was realistic on which items needed to be addressed sooner rather than later. I did not feel pressured to buy anything on the spot. He did explain how I could save on repairs by becoming a member and went over benefits of the plan. We received the quote with pictures shortly after he left. I know this is a long review- but I wanted to make sure that I gave Dexter some shout outs for service, professionalism and knowledge. We will do more business with Element!”

“Mario and Manny came by for a maintenance and did a great job. They were very helpful and advised on recommendations for proper filters for our system and other potential improvements without making it feel pushy. Will definitely continue use Element for my HVAC needs going forward.”