Element Service Group provides professional drain cleaning services to Cary residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Cary area
Manny, Bernard, Travis, Jeorell & Nick
September 2026
A Cary homeowner in the 27513 area had the existing condensate drain system removed and converted to a condensate pump system. Because of space constraints next to the furnace, the new condensate pump was installed in its own dedicated auxiliary drain pan. The team added an SS2 inline safe-T-switch on the primary drain line for secondary overflow protection and wired it, along with the pump safety overflow switch, into the low-voltage control circuit (R/Y) so the equipment shuts down automatically in the event of a backup or pump failure. They also placed and secured up to 20 feet of discharge tubing to route condensate to the designated drain termination point.
The pump reservoir was filled to confirm automatic float activation, the tubing run was verified leak-free, the safety switch shutoff was tested, and the system was fully operational.
Nick
July 2026
A Cary homeowner reported that an upstairs toilet backed up and leaked through into the kitchen ceiling, just days after the bathroom was remodeled about a week earlier.
With the kitchen ceiling exposed, Nick evaluated all the cast-iron and found no cracks and no visible leaks throughout the drain, but noted the toilet flange is level with the new tile. He attempted to run a sewer camera through the toilet flange but could only proceed up to 7 feet due to the style of cast-iron bends, so he ran a cable auger approximately 50 feet to check for blockage so the contractor could reset the toilet properly. Nick recommended using a jumbo wax ring when the toilet is reset to ensure a proper seal. Because the inside of the cast-iron is not perfectly smooth and round, he also provided an estimate to replace all the cast-iron serving that bathroom group, while the homeowner chose to first see how the auger helped.
Bernard
May 2026
A Cary homeowner reported the system was backing up with water. The homeowner had manually removed water from the drain pan to restore system operation.
The blockage was found at a 90-degree fitting in the crawl space. Bernard first tried to backflush the condensate drain line, which removed some debris, and then tried nitrogen, but the clog remained. He cut into the condensate drain line, removed the affected 90-degree fitting, and installed (2) 45-degree fittings to improve drainage and reduce the likelihood of future buildup.
Bernard verified proper drainage and system operation after the blockage was removed.
Travis
March 2026
A Cary homeowner in the 27519 area reported that their unit was not running, with no error message on the thermostat.
Travis inspected the system and focused on the drain line to SS2. He cut a section of PVC out of the drain line, drained the water, and flushed the PVC line.
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
Read article
Oct 15, 2025 · 6 min read
A drain backup is one of the most frustrating plumbing issues you can face. Learn professional strategies to prevent clogs, maintain your system, and avoid costly emergency repairs.
Read articleOct 1, 2025 · 9 min read
Every homeowner faces plumbing issues eventually. Learn how to identify and fix the 10 most common plumbing problems, and know when to call in professional help.
Read articleCary's suburban growth and tree canopy create unique airflow challenges, requiring properly sized HVAC systems to efficiently cool multi-story homes.
The area's humid subtropical climate with 90°F+ summer temperatures demands high-efficiency AC systems to manage energy costs and maintain comfort.
Many Cary neighborhoods built in the 1990s-2000s have aging HVAC systems nearing replacement age, making preventive maintenance critical.
Local HOA regulations in Cary's planned communities often require specific equipment placement and noise level compliance for outdoor AC units.
More ways we can help in Cary.
Answered by our licensed technicians serving Cary.
Simple drain cleaning in Apex typically runs $125-$300 per drain. Main sewer line cleaning starts at $150-$500. For more serious issues like root intrusion or collapsed lines that require excavation, costs can range from $2,000-$5,000+ depending on depth, access, and the extent of the repair. We always provide upfront pricing after diagnosing the issue. No surprises.
Kitchen drains clog from grease, food particles, and soap buildup. Bathroom drains collect hair, soap scum, and toothpaste. Main lines can be blocked by tree roots, flushed items that shouldn't be flushed, or pipe deterioration. Slow drains often indicate buildup that will eventually cause a complete blockage. Addressing it early is easier and cheaper.
During the holidays, avoid putting turkey grease, potato peels, or fibrous foods down the garbage disposal. Run cold water for 30 seconds after using the disposal. In bathrooms with extra guests, use drain covers to catch hair. Never flush anything but toilet paper, not even 'flushable' wipes. Consider scheduling a preventive drain cleaning before hosting large gatherings.
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