Element Service Group provides professional drain cleaning services to Cary residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Cary area
Manny, Bernard, Travis, Jeorell & Nick
September 2026
A homeowner in Cary noticed water pooling around their HVAC unit, indicating a potential overflow issue.
Nick discovered that the existing condensate drain system was insufficient, leading to water backup and potential overflow. The team removed the existing condensate drain system and installed a new condensate pump, housed in a dedicated auxiliary drain pan. They also installed an SS2 inline safe-T-switch for secondary overflow protection and integrated it into the low-voltage control circuit. Up to 20 feet of discharge tubing was routed to the designated drain termination point, and the safety integration was completed to prevent water damage.
The system was tested, confirmed to be leak-free, and fully operational, ensuring no further overflow issues.
If you notice water pooling around your HVAC unit, it might be time to upgrade to a condensate pump system. This can prevent overflow and protect your home from water damage.
Nick
July 2026
A homeowner in Cary experienced a blockage in their newly remodeled upstairs bathroom, which caused a toilet leak that seeped into the kitchen ceiling.
Nick found that the blockage occurred due to the style of cast-iron bends in the plumbing, which limited the sewer camera inspection to 7 feet. Nick ran a cable auger approximately 50 feet to ensure there were no blockages, allowing the contractor to reset the toilet properly with a recommended jumbo wax ring for a better seal. He also provided an estimate for replacing the cast-iron section to prevent future issues.
The homeowner decided to monitor the situation after the augering to see if it resolved the issue.
If your toilet leaks after a remodel, consider using a jumbo wax ring for a better seal, especially if the flange is level with new tile. This can prevent leaks and ensure a proper fit.
Bernard
May 2026
A homeowner in Cary experienced their AC system backing up with water, causing operational issues.
Bernard found a blockage in the condensate drain line, specifically at a 90-degree fitting in the crawl space. Bernard initially attempted to clear the blockage by backflushing the drain line and using nitrogen, but the clog persisted. He then cut into the drain line, removed the 90-degree fitting, and replaced it with two 45-degree fittings to improve drainage and prevent future clogs.
The AC system was restored to full operation with proper drainage, and the homeowner enrolled in a maintenance plan.
If you notice water accumulating in your AC drain pan, it might indicate a clogged condensate line. Address it promptly to prevent water damage and system shutdowns.
Travis
March 2026
The homeowner's AC unit was not running, and there was no error message on the thermostat.
Travis found that the drain line was clogged, preventing proper drainage from the AC unit. Travis cut a section of PVC out of the drain line to access the blockage. He then drained the water and flushed the PVC line to ensure it was clear of any obstructions.
The AC unit resumed normal operation, and the drainage issue was resolved.
A clogged AC drain line can cause water damage and system shutdowns. If you notice water pooling around your unit, it might be time to check the drain line for blockages.
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
Read article
Oct 15, 2025 · 6 min read
A drain backup is one of the most frustrating plumbing issues you can face. Learn professional strategies to prevent clogs, maintain your system, and avoid costly emergency repairs.
Read articleOct 1, 2025 · 9 min read
Every homeowner faces plumbing issues eventually. Learn how to identify and fix the 10 most common plumbing problems, and know when to call in professional help.
Read articleCary's suburban growth and tree canopy create unique airflow challenges, requiring properly sized HVAC systems to efficiently cool multi-story homes.
The area's humid subtropical climate with 90°F+ summer temperatures demands high-efficiency AC systems to manage energy costs and maintain comfort.
Many Cary neighborhoods built in the 1990s-2000s have aging HVAC systems nearing replacement age, making preventive maintenance critical.
Local HOA regulations in Cary's planned communities often require specific equipment placement and noise level compliance for outdoor AC units.
More ways we can help in Cary.
Answered by our licensed technicians serving Cary.
Simple drain cleaning in Apex typically runs $125-$300 per drain. Main sewer line cleaning starts at $150-$500. For more serious issues like root intrusion or collapsed lines that require excavation, costs can range from $2,000-$5,000+ depending on depth, access, and the extent of the repair. We always provide upfront pricing after diagnosing the issue. No surprises.
Kitchen drains clog from grease, food particles, and soap buildup. Bathroom drains collect hair, soap scum, and toothpaste. Main lines can be blocked by tree roots, flushed items that shouldn't be flushed, or pipe deterioration. Slow drains often indicate buildup that will eventually cause a complete blockage. Addressing it early is easier and cheaper.
During the holidays, avoid putting turkey grease, potato peels, or fibrous foods down the garbage disposal. Run cold water for 30 seconds after using the disposal. In bathrooms with extra guests, use drain covers to catch hair. Never flush anything but toilet paper, not even 'flushable' wipes. Consider scheduling a preventive drain cleaning before hosting large gatherings.
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