Element Service Group provides professional toilet repair services to Chapel Hill residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Chapel Hill area
Chris
June 2026
The Chapel Hill homeowner reported that the water bill was 6 times higher and suspected a leak but did not know where it was. She said the toilet is running continuously, which might be one of the problems.
Chris changed the fill valve and the flappers on both upstairs bathroom toilets, along with the supply lines. He also changed out the fill valve and the supply line only on the downstairs toilet.
At the end of the visit, everything was working and running smoothly.
Chris
June 2026
A reported high water bill at a Chapel Hill home led to a plumbing visit.
Chris inspected all three toilets and found the fill valve in the downstairs bathroom was not operating properly, and the flapper in the upstairs daughter's bathroom was worn out and had shrunk over time, preventing it from sealing properly. The homeowner had already shut off the water supply to the downstairs toilet to prevent further water loss. Chris changed out the fill valves, the flappers and the supply lines on both upstairs toilets, and changed out the fill valve and supply lines on the downstairs toilet. He also advised that every water heater needs to be flushed out every year and offered an estimate on flushing the electric water heater.
Everything was working properly at the end of the visit.
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Read articleChapel Hill's mix of historic homes and modern construction requires flexible HVAC solutions, from updating old systems to maintaining high-efficiency new installations.
The town's elevation changes and wooded areas create microclimates that affect home cooling needs differently across neighborhoods.
High humidity levels during summer months require proper dehumidification and regular maintenance to prevent mold and maintain indoor air quality.
Chapel Hill's focus on sustainability makes energy-efficient HVAC upgrades and smart thermostats especially valuable for homeowners.
More ways we can help in Chapel Hill.
Answered by our licensed technicians serving Chapel Hill.
If your toilet is less than 15 years old and the issue is a running mechanism or minor leak, repair is usually the smart choice. For toilets older than 20 years, especially 3.5 or 5-gallon models, replacement with a modern 1.28-gallon high-efficiency toilet saves water, improves flush performance, and costs less over time.
Jiggling works temporarily because it repositions the flapper over the flush valve seat. This means the flapper is warped, has mineral buildup, or has lost its flexibility, all common in hard water areas. Replacing the flapper is a quick, inexpensive fix that stops the waste.
We frequently install the Toto Drake II and American Standard Champion 4 for families. Both feature powerful flush systems that handle heavy use, comfort-height seating, and durable components that resist our local hard water conditions. Both are WaterSense certified at 1.28 gallons per flush.
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