What Stopped My AC From Cooling in Clayton?
Clayton · September 2026 · Mario & Travis · From our service records
What the customer reported
A Clayton homeowner in the 27527 area reported that the system was not cooling, just a few days after an initial diagnostic visit.
What we found and did
Mario found that the drain line was extremely clogged and the SS2 safety switch had lifted, causing water to overflow into the auxiliary drain pan after the unit filled with water. During a warranty call, he performed a full system diagnosis on the air handler in the attic and the heat pump on the right side of the home. He then cleared and cleaned the drain line.
Result
Mario tested system operations with no further issues, and clearing the drain line was also expected to resolve the humidity issue.

