No Power to Thermostat and No Heat in Durham 27713
Durham · October 2026 · Dexter · From our service records
What the customer reported
The homeowner reported that the heating was not working. The technician noted no power to the thermostat.
What we found and did
Dexter found water in the SS2 switch. He went into the crawl space and removed the cover to confirm 120 volts, and since there was power, he traced down the low voltage wire to the switch. Dexter cleaned out the water and blew the pipe out.
Result
The system was working properly after the repair.
