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Durham, NC

Faucet & Fixture Services in Durham, NC

Element Service Group provides professional faucet & fixture services services to Durham residents and businesses. Fast response, fair pricing, guaranteed satisfaction.

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Faucet & Fixture Services jobs in Durham

Shower Hot and Cold Reversed After a Repair in Durham

Durham · August 2026 · Chris · From our service records

What the customer reported

A Durham homeowner in the 27707 area said her shower was still not working properly after an earlier visit for a shower that had been dripping for weeks: the hot and cold were reversed. She was also having low pressure issues with a faucet.

What we found and did

Chris returned on a recall visit and confirmed the hot and cold were reversed on the same shower, a different issue from the original drip. He reversed the cartridge so the hot and cold sides were correct again. For the faucet with low pressure, he removed the aerator.

Result

Removing the aerator restored pressure at the faucet, and the shower was back to running properly.

Shower Dripping for Weeks in Durham

Durham · August 2026 · Chris & Nick · From our service records

Shower Dripping for Weeks in Durham

What the customer reported

A Durham homeowner in the 27707 area reported that their shower had been dripping for weeks.

What we found and did

Chris and Nick inspected the shower and determined that the dripping pointed to an issue with the internal components of the fixture, identifying the need to replace the tub and shower cartridge. They recommended replacing the current cartridge with a 1700 series model compatible with fixtures manufactured after March 27, 2005, to resolve the dripping, ensure smooth operation of the shower, and prevent wasting water.

Setting Up a New Bidet Toilet Upstairs in Durham

Durham · July 2026 · Nick · From our service records

What the customer reported

A Durham homeowner in the 27713 area needed the water connection for an upstairs toilet connected so a new bidet toilet could be set.

What we found and did

Nick installed a compression shut off valve on the upstairs toilet to provide the water connection. He also gave the homeowner advice on setting the new bidet toilet.

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Moving a Recirculation Line to the Kitchen in Durham

Durham · June 2026 · Chris & Nick · From our service records

What the customer reported

The homeowner asked to have the recirculation T moved from the bathroom to the kitchen.

What we found and did

Chris put a crossover tee under the kitchen sink, and the homeowner was very pleased with where it is located now. On a return visit, Nick did a load calculation per the Durham county inspector. He left a message with the inspector with his calculations and planned to go over all issues and the best way to satisfy the inspection, then return to make the proper corrections. The dispatcher notes also flagged a possible recall to add insulation to the isolation valve.

Condensate Drain Tied Into the Sewer Line in Durham

Durham · May 2026 · Chris · From our service records

What the customer reported

The homeowner showed the technician a kitchen faucet upstairs that continues to drip and will not shut off completely. An HVAC technician had also found the night before that the condensate drain line for the air handler was improperly stubbed into the sewer line.

What we found and did

Chris found that the 3/4-inch condensate line was stubbed into the sewer line, which is against code in its current configuration. Under the house he also found a 40-gallon low-boy water heater with heavy corrosion and signs of leaking, and the kitchen faucet appeared to be original to the home. On the return visit, Chris installed a 40 gallon electric water heater, installed a kitchen faucet, and capped off a vent pipe, taking pictures of everything and keeping the homeowner updated on what was happening underneath the home. He also recommended an HVAC technician check the baffles in the air handler because he did not think it was installed properly.

Result

After the work, the water heater was working perfectly and everything was running properly, and the homeowner was happy with the process.

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From the blog

Faucet & Fixture Services tips for Durham

How Much Does Toilet Installation Cost in the Triangle?

Jun 22, 2026 · 7 min read

How Much Does Toilet Installation Cost in the Triangle?

Toilet installation in the Raleigh-Durham area typically runs between $400 and $1,200. Here's exactly what drives that range and how to get a licensed plumber out to your home for $49 or less.

Read article
The Ultimate Home Plumbing Maintenance Checklist

Oct 29, 2025 · 8 min read

The Ultimate Home Plumbing Maintenance Checklist

Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.

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When to Replace Your Plumbing Fixtures: Signs You Need an Upgrade

Oct 22, 2025 · 7 min read

When to Replace Your Plumbing Fixtures: Signs You Need an Upgrade

Knowing when to upgrade your plumbing fixtures saves money, improves efficiency, and enhances your home's value. Learn the six key signs that indicate it's time for a replacement.

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Local conditions

Why quality faucet & fixture services matters in Durham

Historic to Modern

Durham's diverse housing stock ranges from historic homes to modern builds, each requiring different HVAC approaches and solutions.

Bull City Summer Heat

The Bull City's hot, humid summers with temperatures often exceeding 90°F demand reliable AC systems with proper maintenance schedules.

Retrofitting Challenges

Many older Durham homes have ductwork that wasn't designed for central AC, requiring creative solutions and expert retrofitting.

Outdoor Unit Care

Durham's tree-lined neighborhoods provide shade but also shed debris that can clog outdoor AC units, requiring regular cleaning and maintenance.

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Related services and areas

More ways we can help in Durham.

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Faucet & Fixture Services in nearby areas

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FAQ

Faucet & Fixture Services in Durham: questions answered

Answered by our licensed technicians serving Durham.

Can you install a faucet I purchased myself?

Absolutely. We're happy to install customer-supplied faucets. Just make sure the faucet is compatible with your sink's hole configuration (single-hole, three-hole, or widespread). If you're unsure, send us a photo and we'll confirm before your appointment.

How long does a faucet installation take?

A straightforward faucet replacement typically takes 45 minutes to an hour. If we need to replace shut-off valves or supply lines, which we often recommend in older Apex homes, add another 20 to 30 minutes.

Is it worth repairing my old faucet or should I replace it?

If your faucet is less than 10 years old and the issue is a worn cartridge or O-ring, repair is usually the most cost-effective choice. For older faucets with multiple problems, corroded bodies, or discontinued parts, replacement gives you better long-term value and improved water efficiency.

What faucet brands do you recommend for hard water areas?

We often recommend Delta faucets with Diamond Seal technology, Moen faucets with the Duralast cartridge, and Kohler models with ceramic disc valves. Municipal water in Cary, Apex, and Raleigh is soft, so hard water usually isn't the issue here unless you're on a well. If you are, these designs hold up well against mineral buildup.

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