Element Service Group provides professional faucet & fixture services services to Durham residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Durham area
Chris
August 2026
A homeowner in Durham was experiencing reversed hot and cold water in their shower and low water pressure from a faucet.
Chris found that the hot and cold water lines were reversed and the faucet's aerator was clogged, causing the low pressure.
Chris removed the clogged aerator, which restored the faucet's pressure. He also corrected the reversed water lines by adjusting the shower cartridge, ensuring proper water temperature control.
The homeowner's shower and faucet were functioning correctly with restored water pressure and proper temperature settings.
Low water pressure can often be fixed by cleaning or replacing the faucet aerator. If your shower's hot and cold are reversed, it might be a simple cartridge adjustment that can save you from unnecessary frustration.
Chris & Nick
August 2026
A homeowner in Durham noticed their shower had been dripping for weeks, leading to concerns about water waste and potential fixture issues.
Chris and Nick identified that the internal components of the shower fixture were faulty, specifically the tub and shower cartridge.
To resolve the issue, they recommended and installed a 1700 series tub and shower cartridge, which is compatible with fixtures manufactured after March 27, 2005. This replacement was necessary to stop the dripping and ensure the shower operates smoothly.
The replacement successfully stopped the dripping, improving water efficiency and restoring proper function to the shower.
A dripping shower often signals a worn cartridge. If you notice this, consider replacing it promptly to avoid higher water bills and potential damage.
Nick
July 2026
A homeowner in Durham was experiencing a leak from their upstairs toilet.
Nick found that the existing shut-off valve was not properly sealing, causing water to leak.
Nick installed a new compression shut-off valve to properly seal the connection and prevent further leaks. He also provided advice on setting up the homeowner's new bidet toilet for optimal performance.
The leak was successfully stopped, and the homeowner was equipped with helpful tips for their new bidet toilet.
A compression shut-off valve is crucial for preventing leaks. If you notice water pooling around your toilet, it might be time to replace the valve to avoid water damage.
Chris & Nick
June 2026
The homeowner noticed water pooling under the kitchen sink, suspecting a leak from the recirculation T.
Chris found that the recirculation T was improperly placed, causing water to accumulate under the sink.
Chris relocated the crossover T from the bathroom to the kitchen, ensuring it was correctly positioned to prevent leaks. He also performed a load calculation to satisfy the Durham county inspection requirements.
The homeowner was pleased with the new placement of the crossover T, and the leak issue was resolved.
If you notice water pooling under your sink, it might be due to a misplaced or damaged fitting. Addressing it promptly can prevent further water damage and costly repairs.
Jun 22, 2026 · 7 min read
Toilet installation in the Raleigh-Durham area typically runs between $400 and $1,200. Here's exactly what drives that range and how to get a licensed plumber out to your home for $49 or less.
Read article
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
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Oct 22, 2025 · 7 min read
Knowing when to upgrade your plumbing fixtures saves money, improves efficiency, and enhances your home's value. Learn the six key signs that indicate it's time for a replacement.
Read articleDurham's diverse housing stock ranges from historic homes to modern builds, each requiring different HVAC approaches and solutions.
The Bull City's hot, humid summers with temperatures often exceeding 90°F demand reliable AC systems with proper maintenance schedules.
Many older Durham homes have ductwork that wasn't designed for central AC, requiring creative solutions and expert retrofitting.
Durham's tree-lined neighborhoods provide shade but also shed debris that can clog outdoor AC units, requiring regular cleaning and maintenance.
More ways we can help in Durham.
Answered by our licensed technicians serving Durham.
Absolutely. We're happy to install customer-supplied faucets. Just make sure the faucet is compatible with your sink's hole configuration (single-hole, three-hole, or widespread). If you're unsure, send us a photo and we'll confirm before your appointment.
A straightforward faucet replacement typically takes 45 minutes to an hour. If we need to replace shut-off valves or supply lines — which we often recommend in older Apex homes — add another 20 to 30 minutes.
If your faucet is less than 10 years old and the issue is a worn cartridge or O-ring, repair is usually the most cost-effective choice. For older faucets with multiple problems, corroded bodies, or discontinued parts, replacement gives you better long-term value and improved water efficiency.
We frequently recommend Delta with Diamond Seal technology, Moen with their Duralast cartridge, and Kohler ceramic disc models. These are specifically designed to resist mineral buildup and maintain smooth operation for years in hard water conditions like we have in the Triangle.
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