Element Service Group provides professional faucet & fixture services services to Cary residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Cary area
Nick
August 2026
A homeowner in Cary was experiencing a leaky kitchen faucet, causing inconvenience and water waste.
Nick found that the existing faucet was worn out and needed replacement, and the P-trap had been removed, leading to potential drainage issues.
Nick installed a customer-supplied kitchen sink faucet and reinstalled the P-trap that had been removed. He ensured that all connections were secure and tested the system thoroughly to confirm that everything was functioning properly.
The new kitchen faucet was leak-free, and the drainage system was working efficiently.
If your kitchen faucet starts leaking, it might be time for a replacement. Check underneath the sink for any disconnected parts like the P-trap, which can cause drainage issues if not properly reattached.
Nick & Chris
July 2026
A homeowner in Cary noticed that the shower for their pool was leaking whenever the water was turned on.
Nick found that the leak was due to a faulty cartridge in the shower system.
Nick and Chris agreed with the homeowner to order a replacement cartridge to fix the issue. They planned to return once the part arrived to complete the repair.
The homeowner was assured that the leak would be resolved once the new cartridge was installed.
If your pool shower leaks, it might be a worn cartridge. Replacing it promptly can prevent water wastage and further damage.
Chris
July 2026
The homeowner noticed water leaking from the hose bib at the front of the house.
Chris found that the existing hose bib was worn out and the gas line cap was not properly sealed.
Chris installed a new hose bib at the front of the house to stop the leak. He also flushed the tankless water heater to improve its efficiency and replaced the cap on the gas line to ensure a proper seal.
The homeowner now has a leak-free hose bib and a more efficient water heater.
If your hose bib starts leaking, it might be due to wear and tear. Replacing it promptly can prevent water waste and potential damage to your home's exterior.
Nick
July 2026
A homeowner in Cary was experiencing issues with the cold handle of their tub not functioning properly.
Nick found that the stop piece for the cold handle was missing, which was causing the malfunction.
Nick installed the missing stop piece for the cold handle of the tub. He also inspected the recirculation pump system and provided guidance on further steps with the installation company. Additionally, he left an estimate for replacing the hose bib and planned a future visit for installing a new kitchen sink faucet and replacing the emergency shut-off valve.
The tub handle was restored to full functionality, and the homeowner received a clear plan for addressing additional plumbing needs.
If your tub handle feels loose or doesn't turn smoothly, it might be missing a stop piece. Addressing this promptly can prevent further damage and ensure smooth operation.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
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Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
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Oct 22, 2025 · 7 min read
Knowing when to upgrade your plumbing fixtures saves money, improves efficiency, and enhances your home's value. Learn the six key signs that indicate it's time for a replacement.
Read articleCary's suburban growth and tree canopy create unique airflow challenges, requiring properly sized HVAC systems to efficiently cool multi-story homes.
The area's humid subtropical climate with 90°F+ summer temperatures demands high-efficiency AC systems to manage energy costs and maintain comfort.
Many Cary neighborhoods built in the 1990s-2000s have aging HVAC systems nearing replacement age, making preventive maintenance critical.
Local HOA regulations in Cary's planned communities often require specific equipment placement and noise level compliance for outdoor AC units.
More ways we can help in Cary.
Answered by our licensed technicians serving Cary.
Absolutely. We're happy to install customer-supplied faucets. Just make sure the faucet is compatible with your sink's hole configuration (single-hole, three-hole, or widespread). If you're unsure, send us a photo and we'll confirm before your appointment.
A straightforward faucet replacement typically takes 45 minutes to an hour. If we need to replace shut-off valves or supply lines — which we often recommend in older Apex homes — add another 20 to 30 minutes.
If your faucet is less than 10 years old and the issue is a worn cartridge or O-ring, repair is usually the most cost-effective choice. For older faucets with multiple problems, corroded bodies, or discontinued parts, replacement gives you better long-term value and improved water efficiency.
We frequently recommend Delta with Diamond Seal technology, Moen with their Duralast cartridge, and Kohler ceramic disc models. These are specifically designed to resist mineral buildup and maintain smooth operation for years in hard water conditions like we have in the Triangle.
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