Element Service Group provides professional leak detection & repair services to Raleigh residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Raleigh area
Jeorell & Dexter
August 2026
The homeowner noticed their AC was not cooling effectively and suspected a refrigerant issue.
Jeorell found a kink in the line set that was causing a refrigerant leak within the wall.
Jeorell attempted to cut out the kink in the line set but was unable to complete the repair. He communicated with the maintenance supervisor to arrange for another technician to complete the necessary repairs.
The issue was escalated to ensure the refrigerant leak would be properly addressed, restoring the AC's cooling efficiency.
A refrigerant leak often causes the AC to blow warm air. If you notice this, contact a technician immediately as running the system can damage the compressor.
Travis
August 2026
A homeowner in Raleigh noticed water pooling in their basement after a heavy rainstorm.
Travis identified that the water was seeping through a crack in the foundation wall.
Travis recommended sealing the crack with a specialized waterproof sealant. He thoroughly cleaned the area and applied the sealant to prevent further water ingress.
The homeowner's basement remained dry after subsequent rainfalls, resolving the issue.
A small crack in your foundation can lead to significant water damage. After heavy rains, inspect your basement for any signs of water ingress and address them promptly.
Travis
August 2026
An Raleigh homeowner noticed their AC was no longer cooling effectively, leaving the home uncomfortably warm.
Travis Adams discovered a refrigerant leak within the system, which was causing the cooling issues.
Travis performed a thorough refrigerant leak search using electronic detection methods. He inspected the indoor coil, outdoor coil, refrigerant line set, service valves, and all accessible brazed joints. To prevent future issues, he installed a condensate overflow ceiling safety switch in the auxiliary drain pan and tested it to ensure it would shut the system down if the pan filled with water.
The AC system was restored to normal operation, ensuring the home remained comfortably cool.
If your AC stops cooling, it might be due to a refrigerant leak. Regularly check for unusual noises or reduced cooling efficiency — these can be early signs of a leak.
Jeorell
June 2026
A homeowner in Raleigh was dealing with a persistent HVAC leak that was causing water to accumulate in the drain pan.
Jeorell discovered that the water was leaking due to the panel not being properly secured, and there were no screws in place, only tape.
Jeorell removed the water from the pan and added silicone around the opening to help seal it and prevent further leaks. He advised securing the panel with screws instead of tape to ensure a proper fit.
The HVAC system was stabilized, preventing further water leakage.
If you notice water accumulating in your HVAC drain pan, check that all panels are securely fastened with screws, not tape. This simple step can prevent leaks and potential water damage.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
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Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
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Oct 8, 2025 · 7 min read
Plumbing emergencies strike without warning. Learn the 7 critical steps to take immediately to minimize damage and protect your home while waiting for professional help.
Read articleRaleigh's hot, humid summers with temperatures often reaching 95°F+ put tremendous stress on HVAC systems. Systems must be properly maintained and sized to handle the extended cooling season from May through September.
The city's diverse neighborhoods from downtown high-rises to suburban homes to historic properties each have unique HVAC needs. Our technicians are experienced with all building types and their specific challenges.
Wake County building codes and city permits have specific requirements for HVAC installations and replacements. We handle all permitting to ensure your system meets local compliance standards.
Urban heat island effects in downtown Raleigh can increase cooling demands by 5-10 degrees compared to surrounding areas. This requires careful system sizing and efficient equipment selection.
More ways we can help in Raleigh.
Answered by our licensed technicians serving Raleigh.
Common signs include an unexplained increase in your water bill, the sound of running water when all fixtures are off, warm spots on the floor (slab leak), musty odors, or discoloration on walls and ceilings. If you suspect a leak, we can confirm it quickly with a pressure test.
Even a pinhole leak can release 5 to 10 gallons of water per day. Over weeks or months, that leads to mold growth, structural wood rot, damaged insulation, and ruined drywall. Early detection saves thousands in repair costs compared to waiting until damage is visible.
We handle the complete process — detection, repair, and pressure verification. For slab leaks, we offer direct repair through the concrete, tunnel-under access, and full reroute options. We discuss the pros and cons of each approach for your specific situation.
Most policies cover sudden and accidental water damage but not gradual leaks or maintenance issues. We provide detailed documentation including photos, pressure readings, and repair descriptions that help support your insurance claim. We recommend filing promptly after discovery.
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