Element Service Group provides professional leak detection & repair services to Cary residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Cary area
Mario
October 2026
The homeowner said the unit was acting up again and thought there could be a leak.
Mario found the heat pump was low on R-410A refrigerant and confirmed active leaks at both the suction service valve and the low-pressure switch. He also observed that the zone two damper motor was failing. He started by calling for cooling at both thermostats and inspecting the first-floor air handler, then checked the heat pump on the backside of the home and performed a leak search as requested. Estimates for the required repairs were sent out.
Alex & Chris
September 2026
A property manager for a home in the 27519 area of Cary called about intermittent pressure issues in the plumbing.
Alex and Chris found a lot of sediment inside the toilet, and the lavatory sink in the bathroom also had a lot of sediment in the aerator. They cleaned the sediment out of the sink aerator. They advised the property manager to replace the toilet's fill valve and the PRV (pressure reducing valve) and to vacuum out the toilet tank.
Alex & Nick
September 2026
A Cary homeowner in the 27513 area called about a leaking hose bib at the rear of the property. He had taped it to stop the leak, and the dispatcher noted the outside faucet probably froze last winter.
Alex and Nick went into the crawlspace and found PEX water lines feeding a long shank hose bib, with PVC drain lines throughout the house. They replaced the hose bib and installed a PEX ball valve in the crawlspace so the homeowner can shut the outdoor faucet off in the winter. Because the homeowner's protective dogs prevented a full evaluation of the plumbing system inside, they told the homeowner to expect some air in the lines and to run the water throughout the home to clear it out.
Before
During
AfterChris & Nick
August 2026
A Cary homeowner in the 27518 area reported that the main water meter was disturbed during an earlier inspection and asked to have it put back into its correct position.
The team returned on a recall visit and, since no one was home, accessed the water meter with the homeowner's permission. Before moving anything, they took pictures of the top of the water meter lid. They then took the lid off, cleaned around the meter lid, and put it back in place, with photos taken to document the work.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
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Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
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Oct 8, 2025 · 7 min read
Plumbing emergencies strike without warning. Learn the 7 critical steps to take immediately to minimize damage and protect your home while waiting for professional help.
Read articleCary's suburban growth and tree canopy create unique airflow challenges, requiring properly sized HVAC systems to efficiently cool multi-story homes.
The area's humid subtropical climate with 90°F+ summer temperatures demands high-efficiency AC systems to manage energy costs and maintain comfort.
Many Cary neighborhoods built in the 1990s-2000s have aging HVAC systems nearing replacement age, making preventive maintenance critical.
Local HOA regulations in Cary's planned communities often require specific equipment placement and noise level compliance for outdoor AC units.
More ways we can help in Cary.
Answered by our licensed technicians serving Cary.
Common signs include an unexplained increase in your water bill, the sound of running water when all fixtures are off, warm spots on the floor (slab leak), musty odors, or discoloration on walls and ceilings. If you suspect a leak, we can confirm it quickly with a pressure test.
Even a pinhole leak can release 5 to 10 gallons of water per day. Over weeks or months, that leads to mold growth, structural wood rot, damaged insulation, and ruined drywall. Early detection saves thousands in repair costs compared to waiting until damage is visible.
We handle the complete process: detection, repair, and pressure verification. For slab leaks, we offer direct repair through the concrete, tunnel-under access, and full reroute options. We discuss the pros and cons of each approach for your specific situation.
Most policies cover sudden and accidental water damage but not gradual leaks or maintenance issues. We provide detailed documentation including photos, pressure readings, and repair descriptions that help support your insurance claim. We recommend filing promptly after discovery.
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