Element Service Group provides professional tankless water heaters services to Raleigh residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Raleigh area
Nick
September 2026
A Raleigh homeowner in the 27614 area reported that the direct vent water heater in the garage had begun leaking, after it broke the night before.
Nick confirmed the leaking direct vent water heater in the garage was in need of replacement. He talked through multiple options with the homeowner, who was leaning toward installing a new tankless water heater at the back of the home, roughly in the center where the wall extends out. Nick outlined the plan: running 10 to 15 feet of three-quarter gas line from the meter into the crawlspace with a union shut off and a three-quarter gas regulator, connecting waterlines within a 5 foot distance, terminating the venting, gas, and waterlines in the garage, and removing the old direct vent water heater. The homeowner planned to discuss the options with his wife and call back to choose a direction and materials.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
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Jan 13, 2026 · 6 min read
Your tankless water heater was supposed to deliver endless hot water. So why does it go cold halfway through a shower? Here's what's actually happening, and what to do about it.
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Mar 3, 2026 · 8 min read
New construction homes in Chatham Park and Briar Chapel commonly experience plumbing issues in the first year, from construction debris in drains to builder-grade water heater limitations. Here are the 5 most common problems and what to do about them.
Read articleRaleigh's hot, humid summers with temperatures often reaching 95°F+ put tremendous stress on HVAC systems. Systems must be properly maintained and sized to handle the extended cooling season from May through September.
The city's diverse neighborhoods from downtown high-rises to suburban homes to historic properties each have unique HVAC needs. Our technicians are experienced with all building types and their specific challenges.
Wake County building codes and city permits have specific requirements for HVAC installations and replacements. We handle all permitting to ensure your system meets local compliance standards.
Urban heat island effects in downtown Raleigh can increase cooling demands by 5-10 degrees compared to surrounding areas. This requires careful system sizing and efficient equipment selection.
More ways we can help in Raleigh.
Answered by our licensed technicians serving Raleigh.
The U.S. Department of Energy reports 24% to 34% energy savings for homes that use less than 41 gallons of hot water daily, and 8% to 14% for higher-usage homes. For a typical Apex household, that translates to roughly $100 to $200 per year in gas savings.
Yes, when properly sized. A correctly selected tankless unit for a 3-bathroom home can deliver 8 to 10 gallons per minute, enough for two showers, a dishwasher, and a sink running simultaneously. Sizing is critical, which is why we perform a detailed demand calculation.
In the Triangle area with our moderately hard water, we recommend annual descaling to flush mineral buildup from the heat exchanger. This 45-minute service maintains efficiency, prevents error codes, and keeps your manufacturer warranty valid.
If your current tank water heater is approaching 10 to 12 years old, a tankless replacement makes excellent financial sense. You'll gain endless hot water, cut energy costs, reclaim floor space, and install a system that lasts 20+ years. The higher upfront cost pays back through energy savings and longevity.
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