Element Service Group provides professional tankless water heaters services to Apex residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Apex area
Chris
September 2026
The homeowner experienced a lack of hot water from their tankless water heater, which only temporarily resolved after restarting the unit.
Chris found no immediate issues with the tankless water heater, but noted that neighboring homes had replaced similar contractor-grade units.
Chris provided the homeowner with estimates for replacing the tankless water heater, both with and without a recirculating pump. He also planned to follow up with the homeowner to check on their decision.
The homeowner received estimates for a new water heater and agreed to a follow-up call.
If your tankless water heater frequently loses hot water, consider upgrading to a unit with a recirculating pump for more consistent performance. Neighboring homes with similar issues might indicate a common problem with the model.
Jun 19, 2026 · 7 min read
A look at the real plumbing jobs Nick Pleasants and Chris Dick handled across Apex, Cary, Raleigh, and the rest of the Triangle this June, with the cause and the fix for each.
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Jan 13, 2026 · 6 min read
Your tankless water heater was supposed to deliver endless hot water. So why does it go cold halfway through a shower? Here's what's actually happening — and what to do about it.
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Mar 3, 2026 · 8 min read
New construction homes in Chatham Park and Briar Chapel commonly experience plumbing issues in the first year — from construction debris in drains to builder-grade water heater limitations. Here are the 5 most common problems and what to do about them.
Read articleApex's hot, humid summers with temperatures regularly exceeding 90°F put extra strain on AC systems, requiring more frequent maintenance to handle constant use and moisture.
The Triangle's seasonal temperature swings mean HVAC systems must efficiently handle both heating in winter and cooling in summer, with proper tune-ups before each season.
High humidity levels in Apex cause condensation issues and can lead to mold growth in ductwork if systems aren't properly maintained and sized.
Local building codes and HOA requirements in Apex neighborhoods require specific permits for HVAC installations and replacements to ensure compliance.
More ways we can help in Apex.
Answered by our licensed technicians serving Apex.
The U.S. Department of Energy reports 24% to 34% energy savings for homes that use less than 41 gallons of hot water daily, and 8% to 14% for higher-usage homes. For a typical Apex household, that translates to roughly $100 to $200 per year in gas savings.
Yes, when properly sized. A correctly selected tankless unit for a 3-bathroom home can deliver 8 to 10 gallons per minute — enough for two showers, a dishwasher, and a sink running simultaneously. Sizing is critical, which is why we perform a detailed demand calculation.
In the Triangle area with our moderately hard water, we recommend annual descaling to flush mineral buildup from the heat exchanger. This 45-minute service maintains efficiency, prevents error codes, and keeps your manufacturer warranty valid.
If your current tank water heater is approaching 10 to 12 years old, a tankless replacement makes excellent financial sense. You'll gain endless hot water, cut energy costs, reclaim floor space, and install a system that lasts 20+ years. The higher upfront cost pays back through energy savings and longevity.
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