No Cooling Upstairs From a Stuck Zone Damper in Cary
Cary · October 2026 · Chris & Mario · From our service records

What the customer reported
A Cary homeowner reported recent cooling issues and called about an AC not cooling.
What we found and did
Chris and Mario found that the second-floor zone damper was failing to open. They started by calling for cooling at both thermostats to test system operation, which showed the damper problem. After the homeowner approved the repair, they replaced the damper and discussed options for a maintenance agreement, which the homeowner also approved.
Result
After the damper was replaced, the system was re-tested and ran without any further issues.