Element Service Group provides professional plumbing services to Garner residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Choose the right plumbing service for your needs.
No hot water? We diagnose and repair tank and tankless water heaters of all brands with upfront pricing and fast turnaround.
Learn moreTank and tankless water heater options properly sized for your household. Professional installation with same-day availability.
Endless hot water on demand with energy-efficient tankless systems. Save space, save energy, and never run out of hot water.
Learn moreClear stubborn clogs fast with professional drain cleaning for kitchen, bathroom, and main sewer lines using camera inspection.
Learn moreFind hidden leaks before they cause costly water damage. Advanced detection technology pinpoints problems behind walls and under slabs.
Learn moreFix burst, corroded, or leaking pipes with lasting repairs. We handle copper, PEX, PVC, and cast iron for any plumbing situation.
Learn moreKeep your basement dry with sump pump installation, repair, and battery backup systems that protect against flooding year-round.
Learn moreEliminate hard water buildup that damages pipes, appliances, and fixtures. Whole-home water softener installation and maintenance.
Quiet, powerful garbage disposal installation and repair. We service all brands and help you choose the right unit for your kitchen.
Fix running, leaking, or clogged toilets fast. We repair and replace all toilet types with same-day service available.
Learn moreUpgrade your kitchen and bathroom with expert faucet repair, replacement, and new fixture installation for any style or brand.
Learn moreInstallation of bidet attachments, electric bidet seats, and integrated bidet toilets, including the supply valve, hose, and leak check.
Learn moreComplete bathroom and kitchen plumbing for renovation projects — from rough-in to fixture installation, done right the first time.
Learn moreClean, great-tasting water from every tap. Whole-home and under-sink filtration systems that remove contaminants and hard minerals.
Fast, reliable emergency plumbing services in Apex and surrounding areas. Same-day response for urgent plumbing needs.
Learn moreReal jobs completed by our team in the Garner area
Ryan, Jeorell, Bernard, Nick & Mario
September 2026
A Garner apartment resident reported ceiling damage around a ceiling supply grill, with drywall and painting repairs waiting on the HVAC boot sealing, and also mentioned water spots around the supply grill serving the child's bedroom.
Bernard removed the ceiling supply grill and found large gaps around the HVAC boot where it penetrates the drywall, letting warm attic air meet the cold conditioned air and cause condensation and sweating around the grill and boot. He sealed the gaps around the HVAC boot to prevent further attic-air infiltration, and he advised the leasing office that the drywall contractor must not disturb the sealant. On an earlier visit, a significant leak was identified in the capillary tube near the TXV connection, and a leak repair followed by a pressure test was recommended, along with sealing the duct pipes.
Dexter, Travis & Manny
September 2026
A Garner homeowner called to report that the system was not working and there seemed to be a leak, shortly after a compressor and TXV repair.
Dexter, Travis, and Manny confirmed the system had a leak and found it at the liquid line valve. They tightened the valve and recharged the system.
The system was working again before the team left.
Chris, Nick & Abimael
April 2026
Chris, Nick, and Abimael found galvanized washing machine and kitchen sink drains in this Garner home in the 27529 area. The crew replaced all the waterlines in and underneath the home with PEX, adding new emergency shut off valves at each fixture, a new washing machine box and valves, and a new pressure regulator. They also replaced the galvanized laundry drain with a new P-trap running into the crawlspace, upsized after the first turn and tied into the main drain. In addition, they replaced the galvanized kitchen sink drain with a new 2 inch drop (adding a vent under the sink and capping the existing roof vent), replaced the lavatory drain, installed a 50 gallon electric lowboy water heater to current North Carolina code, and added new dryer venting through the side wall; a roughly 2 foot section of waterline to the shower valve inside the wall was not replaced.
The crew ran water through the drains and found no leaks.
Nick & Chris
March 2026
A Garner homeowner reported a leak coming from the washer area upstairs, with water coming through the ceiling, and requested emergency service the night before.
Nick and Chris found a loose washing machine supply line hose with a potentially damaged seat washer. At the homeowner's request, they replaced the washing machine hoses, and as a courtesy they installed the slip on tub spout the homeowner had on hand for the upstairs master. They also pointed out some corrosion on the hose bib shut off in the garage and discussed potential annual service for the electric water heater.
The washing machine hoses were replaced successfully.
Working with the Element Service team, in particular the Plumbing department, has been an absolute pleasure this last month. Starting with an inspection of my plumbing, where Chris came out did a very thorough inspection of all the plumbing and was very knowledgeable talking through everything he was looking at and why then giving good quality details on things that didn’t look great made me feel comfortable in decisions going forward on any work that I wanted to get done. Estimates were also very fairly priced and easy to work through getting the work scheduled. I decided on doing a new water heater installation, whole house water line re-pipe, and a shower replacement. Chris, Nick, and Manny were timely with their arrival to the project, walked me through what the plan was for the day and proceeded to complete the re-pipe and water heater installation on day 1. Chris and Nick came back on day 2 and worked through the shower replacement. The shower materials were of excellent quality and all turned out fantastic in the end! Through the whole process Chris made sure to keep me in the loop on how the work was progressing, if he was having issues, and on anything else I may need to know. These guys at Element Service group pride themselves on the work they do and ensure their customers are happy in the end! I really appreciate Chris and the team for the work on this large project and will definitely be using them for future projects and referring them to friends around the area.
Jordan Matthews
Verified Google ReviewRaleigh
Tech was very friendly and on time. Job was done neatly and very professional. Very satisfied. Price was reasonable in today's economy. Plan to use Element for future needs.
Jan Howard
Verified Google ReviewKnightdale
Extremely helpful and knowledgeable. Took time to explain everything and answer my questions.
Neil Smyth
Verified Google ReviewCary
Element was called after getting estimates from Comfort First, the plumbing company referred by American Home Shield for our broken water heater. The plumber from that AHS partner company was dishonest, trying to make it seem like modifications (which are not covered by the warranty) were all required when they were not. He also told me that if I chose the lowest-cost option, it could take three weeks for AHS to supply the new water heater. "Modifications" is the keyword for $$$ when dealing with home warranties. Element was able to get to my home within a day and installed the water heater the next morning. Chris was down-to-earth and completely honest about which code updates I actually must complete and why they were required. He also provided a quote for going tankless, but after a week of cold showers, I just wanted a quick replacement similar to the unit that had lasted us 14 years. The ultimate confirmation that Element was the right choice came when AHS called me directly and let me know the previous company lied—it only takes 3–5 days to ship a new water heater, not three weeks. I gladly took the AHS cash-in-lieu of repair option and put that money toward the Element bill. The new unit is a great step up—they replaced my old State Select with a State ProLine. The installation was highly professional, and it works great. Hopefully, I can get 14 years out of this one, too!
Tim Brown
Verified Google ReviewCary
Nick and Chris were knowledgeable, professional, and timely during the entire process of replacing our gas tankless hot water heater.
Jason Dalton
Verified Google ReviewApex
Chris was amazing! From the estimate to the completion of the install of a new water heater he never missed a step. He was clear and professional in his communication, detailed in his work, and left the site better than he found it. His whole crew, including Tay (and I forgot to ask the other gentleman's name) were also all great!
Paige Darlington
Verified Google Review
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
Read article
Oct 15, 2025 · 6 min read
A drain backup is one of the most frustrating plumbing issues you can face. Learn professional strategies to prevent clogs, maintain your system, and avoid costly emergency repairs.
Read article
Oct 8, 2025 · 7 min read
Plumbing emergencies strike without warning. Learn the 7 critical steps to take immediately to minimize damage and protect your home while waiting for professional help.
Read articleSome Garner homes built in the 1980s-1990s have polybutylene pipes that are prone to sudden failure, causing significant water damage when they burst without warning.
Garner homes in established neighborhoods have water heaters approaching or exceeding their 10-12 year expected lifespan, risking tank failure and basement or garage flooding.
Garner's rapid development can shift soil and stress aging sewer lines in established neighborhoods, leading to cracks, offsets, and infiltration from root intrusion.
More ways we can help in Garner.
Answered by our licensed technicians serving Garner.
Garner homes built between 1978 and 1995 may have polybutylene (poly-b) pipes, which are gray, blue, or black flexible plastic. These pipes are prone to sudden failure. We offer free pipe identification inspections and can recommend replacement options if poly-b is found.
Standard tank water heater replacement in Garner runs $1,200-$2,500. Tankless water heater installation ranges from $2,500-$4,500. Tankless units provide endless hot water and longer lifespan, making them popular in Garner's larger newer homes.
Yes, we provide 24/7 emergency plumbing service throughout Garner for burst pipes, major leaks, sewer backups, and water heater failures. Our technicians carry common repair parts for fast resolution of most emergencies.
If your Garner home has polybutylene pipes or galvanized steel pipes with declining water pressure, re-piping with modern PEX is a smart investment. PEX is flexible, corrosion-resistant, and typically lasts 50+ years. Re-piping a Garner home typically costs $4,000-$10,000.
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16+ Years
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