Element Service Group provides professional plumbing services to Pittsboro residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Choose the right plumbing service for your needs.
No hot water? We diagnose and repair tank and tankless water heaters of all brands with upfront pricing and fast turnaround.
Learn moreTank and tankless water heater options properly sized for your household. Professional installation with same-day availability.
Learn moreEndless hot water on demand with energy-efficient tankless systems. Save space, save energy, and never run out of hot water.
Learn moreClear stubborn clogs fast with professional drain cleaning for kitchen, bathroom, and main sewer lines using camera inspection.
Learn moreFind hidden leaks before they cause costly water damage. Advanced detection technology pinpoints problems behind walls and under slabs.
Learn moreFix burst, corroded, or leaking pipes with lasting repairs. We handle copper, PEX, PVC, and cast iron for any plumbing situation.
Learn moreKeep your basement dry with sump pump installation, repair, and battery backup systems that protect against flooding year-round.
Learn moreEliminate hard water buildup that damages pipes, appliances, and fixtures. Whole-home water softener installation and maintenance.
Learn moreQuiet, powerful garbage disposal installation and repair. We service all brands and help you choose the right unit for your kitchen.
Learn moreFix running, leaking, or clogged toilets fast. We repair and replace all toilet types with same-day service available.
Learn moreUpgrade your kitchen and bathroom with expert faucet repair, replacement, and new fixture installation for any style or brand.
Learn moreComplete bathroom and kitchen plumbing for renovation projects — from rough-in to fixture installation, done right the first time.
Learn moreClean, great-tasting water from every tap. Whole-home and under-sink filtration systems that remove contaminants and hard minerals.
Learn moreFast, reliable emergency plumbing services in Apex and surrounding areas. Same-day response for urgent plumbing needs.
Learn moreReal jobs completed by our team in the Pittsboro area
Nick
May 2026
A Pittsboro homeowner noticed that both toilets on the right side of their home were loose and shifting at the base.
Nick found that the toilets were very loose and one appeared to have potential structural damage underneath, which could lead to a flange replacement.
Nick installed a customer-supplied Spring well water purification system, running 80 feet of PEX piping to accommodate it. He also replaced all three emergency shut-off valves under the kitchen sink and the whole home pressure regulator. Nick reset the left side guest bathroom toilet, noting some flooring damage, and shimmed and caulked the right side guest bathroom toilet. Additionally, the expansion tank was replaced.
After thorough testing, all systems were functioning properly, and the toilets were secure.
If your toilet feels loose or shifts, it might indicate underlying structural damage. Addressing it promptly can prevent more costly repairs like flange replacements.
Chris & Nick
March 2026
A homeowner in Pittsboro was concerned about an unusual drain setup with exposed pipes and venting outside their home.
Chris and Nick discovered a non-code compliant connection from ABS to PVC and an exposed drain line outside, along with a horizontal Studer vent from the kitchen sink.
The technicians assessed the situation and determined that the current setup was not up to code. They advised the homeowner on the necessary steps to bring the plumbing system into compliance, including proper venting and secure connections.
The homeowner was informed of the issues and provided with guidance on how to proceed with code-compliant repairs.
Exposed drain lines can lead to blockages and odors. If you notice any leaks or bad smells, prioritize addressing the setup to avoid costly repairs and ensure it meets plumbing codes.
Nick
March 2026
A Pittsboro homeowner wanted to improve their water quality with a new filtration system.
Nick found that the homeowner had a SpringWell large carbon filter and a smaller sediment filter ready for installation.
Nick installed the customer-supplied carbon filter and sediment filter in the garage, adding isolation valves for each to simplify future maintenance. He soaked the resin beads as per manufacturer instructions and guided the homeowner on how to activate the system 48 hours later. Nick pressurized the system, checked for leaks, and insulated all waterlines.
The homeowner now has a fully installed and leak-free whole-home water filtration system.
If you notice cloudy or off-tasting water, it could be a sign that your current filters aren’t doing their job. Installing isolation valves not only simplifies future maintenance but also helps you quickly shut off water during any filter changes.
Real plumbing projects completed by our team
Working with the Element Service team, in particular the Plumbing department, has been an absolute pleasure this last month. Starting with an inspection of my plumbing, where Chris came out did a very thorough inspection of all the plumbing and was very knowledgeable talking through everything he was looking at and why then giving good quality details on things that didn’t look great made me feel comfortable in decisions going forward on any work that I wanted to get done. Estimates were also very fairly priced and easy to work through getting the work scheduled. I decided on doing a new water heater installation, whole house water line re-pipe, and a shower replacement. Chris, Nick, and Manny were timely with their arrival to the project, walked me through what the plan was for the day and proceeded to complete the re-pipe and water heater installation on day 1. Chris and Nick came back on day 2 and worked through the shower replacement. The shower materials were of excellent quality and all turned out fantastic in the end! Through the whole process Chris made sure to keep me in the loop on how the work was progressing, if he was having issues, and on anything else I may need to know. These guys at Element Service group pride themselves on the work they do and ensure their customers are happy in the end! I really appreciate Chris and the team for the work on this large project and will definitely be using them for future projects and referring them to friends around the area.
Jordan Matthews
Verified Google ReviewRaleigh
Tech was very friendly and on time. Job was done neatly and very professional. Very satisfied. Price was reasonable in today's economy. Plan to use Element for future needs.
Jan Howard
Verified Google ReviewKnightdale
Extremely helpful and knowledgeable. Took time to explain everything and answer my questions.
Neil Smyth
Verified Google ReviewCary
Element was called after getting estimates from Comfort First, the plumbing company referred by American Home Shield for our broken water heater. The plumber from that AHS partner company was dishonest, trying to make it seem like modifications (which are not covered by the warranty) were all required when they were not. He also told me that if I chose the lowest-cost option, it could take three weeks for AHS to supply the new water heater. "Modifications" is the keyword for $$$ when dealing with home warranties. Element was able to get to my home within a day and installed the water heater the next morning. Chris was down-to-earth and completely honest about which code updates I actually must complete and why they were required. He also provided a quote for going tankless, but after a week of cold showers, I just wanted a quick replacement similar to the unit that had lasted us 14 years. The ultimate confirmation that Element was the right choice came when AHS called me directly and let me know the previous company lied—it only takes 3–5 days to ship a new water heater, not three weeks. I gladly took the AHS cash-in-lieu of repair option and put that money toward the Element bill. The new unit is a great step up—they replaced my old State Select with a State ProLine. The installation was highly professional, and it works great. Hopefully, I can get 14 years out of this one, too!
Tim Brown
Verified Google ReviewCary
Nick and Chris were knowledgeable, professional, and timely during the entire process of replacing our gas tankless hot water heater.
Jason Dalton
Verified Google ReviewApex
Chris was amazing! From the estimate to the completion of the install of a new water heater he never missed a step. He was clear and professional in his communication, detailed in his work, and left the site better than he found it. His whole crew, including Tay (and I forgot to ask the other gentleman's name) were also all great!
Paige Darlington
Verified Google Review
Feb 14, 2026 · 8 min read
Complete guide to plumbing services in Pittsboro and Chatham County — covering drain cleaning, water heaters, leak detection, water filtration, and emergency plumbing for every neighborhood from Chatham Park to Jordan Lake.
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Feb 21, 2026 · 7 min read
Hard water affects most homes in Chatham County — especially well water homes near Jordan Lake and in Moncure. Learn what causes it, how it damages your plumbing and appliances, and which treatment solution is right for your home.
Read article
Mar 3, 2026 · 8 min read
New construction homes in Chatham Park and Briar Chapel commonly experience plumbing issues in the first year — from construction debris in drains to builder-grade water heater limitations. Here are the 5 most common problems and what to do about them.
Read articleRapidly built homes in Chatham Park and Powell Place may have plumbing installation shortcuts—improper drain slopes, loose connections, and minimum-quality fixtures that fail prematurely.
Briar Chapel and Fearrington Village homes are reaching the 10-15 year mark where original water heaters approach failure, requiring proactive replacement planning.
Downtown Pittsboro's century-old homes may have outdated galvanized or lead supply lines that need modernization for both safety and performance.
Rural Pittsboro properties outside the town water system rely on well water that affects plumbing fixtures, water heaters, and overall system longevity.
More ways we can help in Pittsboro.
Answered by our licensed technicians serving Pittsboro.
We recommend it. Rapid construction can lead to plumbing shortcuts. A professional inspection verifies drain slopes, connection quality, and fixture installation—catching issues before they cause leaks or drainage problems.
If your water heater is over 10 years old, start planning. Briar Chapel homes built 2010-2015 are entering this window. Watch for rusty water, rumbling sounds, and decreased hot water. Proactive replacement avoids water damage.
Common issues include galvanized or lead supply lines, outdated fixtures, and aging drain systems. We provide modernization plans that improve safety and performance while respecting the home's historic character.
Yes. We serve rural Chatham County properties with well water systems and understand how mineral content affects plumbing. Water treatment solutions protect your pipes, water heater, and fixtures from scale buildup.
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