What Is Filling Up My AC Drain Pan in Cary?
Cary · September 2026 · Nick, Jeorell & Travis · From our service records

What the customer reported
A Cary homeowner reported the drain pan filling up, and the dispatcher noted that the drain of the condensation pan appeared clogged.
What we found and did
The water was leaking into the pan because the condensation from the coil was not draining into the drain line; it would drip, miss the drain pan, and hit the drip pan on the floor. Jeorell and Nick verified that the drain line was draining properly and checked the condition of the coil. They then talked through system replacement options with the homeowners, who chose a 3.5T heat pump and side discharge system and scheduled the installation for Tuesday morning.

