Element Service Group provides professional ac replacement services to Cary residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Cary area
Nick, Jeorell & Travis
September 2026
The homeowners noticed that their drain pan was filling up with water.
Jeorell and Nick found that the coil's condensation was not properly draining into the drain line, causing water to drip and miss the drain pan, hitting the drip pan on the floor instead.
The technicians verified the drain line was functioning correctly and discussed system replacement options with the homeowners. They decided on a 3.5-ton heat pump and side discharge system and scheduled the installation for the following Tuesday.
The homeowners were informed about their options and scheduled for a new system installation.
If your drain pan is filling up, it could be due to improper drainage of condensation. Regularly check the condition of your HVAC coils and ensure they are aligned correctly to prevent overflow.
Mario & Travis
August 2026
A homeowner in Cary was experiencing a persistent refrigerant leak in their air conditioning unit, which had been an ongoing issue for years.
Mario identified an audible leak at the evaporator coil within the indoor air handler, indicating a significant worsening of the leak over time.
Mario conducted a comprehensive leak search both at the indoor air handler and the outdoor condensing unit. Given the unit's age and the extent of the damage, he recommended a complete system replacement to ensure reliable operation and avoid continued repair costs.
The homeowner was advised to replace the entire system to resolve the issue and prevent future leaks.
An evaporator coil that leaks audibly is a sign of a serious issue. If your AC is over a decade old and leaking, consider a replacement to save on long-term repair costs.
Jan 27, 2026 · 6 min read
That HVAC system your builder installed meets code — but "meets code" and "performs well" are two different things. Here's how to know when your builder-grade system has run its course.
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Feb 28, 2026 · 9 min read
Should you repair or replace your AC in Pittsboro? Use the 50% rule and age formula to decide. Full 2026 pricing for Chatham County, neighborhood-specific advice, and available rebates and tax credits.
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Jun 30, 2026 · 8 min read
When temperatures push past 100°F in the Triangle, your air conditioner runs almost nonstop — and that's often completely normal. Here's how to tell the difference between a system working hard and a system that actually needs help.
Read articleCary's suburban growth and tree canopy create unique airflow challenges, requiring properly sized HVAC systems to efficiently cool multi-story homes.
The area's humid subtropical climate with 90°F+ summer temperatures demands high-efficiency AC systems to manage energy costs and maintain comfort.
Many Cary neighborhoods built in the 1990s-2000s have aging HVAC systems nearing replacement age, making preventive maintenance critical.
Local HOA regulations in Cary's planned communities often require specific equipment placement and noise level compliance for outdoor AC units.
More ways we can help in Cary.
Answered by our licensed technicians serving Cary.
Key replacement indicators include: your system is 12+ years old and needs a major repair (compressor, coil, or refrigerant leak), it uses R-22 refrigerant, repair costs exceed 50% of a new system's price, or your energy bills have been climbing steadily. We provide a transparent cost comparison to help you decide.
In the Triangle area, a complete AC replacement typically ranges from $4,500-$12,000+ depending on system size, efficiency rating, brand, and any ductwork modifications needed. We offer multiple options at different price points and provide financing to make high-efficiency systems accessible regardless of budget.
Almost certainly, yes. If your current system is 10+ years old, a modern high-efficiency unit can reduce cooling costs by 30-50%. For example, upgrading from an old 10 SEER unit to a new 18 SEER2 system nearly doubles your cooling efficiency. We'll estimate your projected savings based on your actual usage.
While technically possible in some cases, we generally don't recommend it. Mismatched components reduce efficiency, can void manufacturer warranties, and often lead to premature failures. A matched system ensures optimal performance, full warranty coverage, and the best return on your investment.
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