Element Service Group provides professional leak detection & repair services to Durham residents and businesses. Fast response, fair pricing, guaranteed satisfaction.
Real jobs completed by our team in the Durham area
Travis & Jeorell
June 2026
The dispatcher notes list a leak at the air handler unit. The field data does not include a homeowner-described symptom beyond that.
Travis found a leak at an old 90 metal to metal fitting above the evaporator, with a possible leak where the 7/8 pipe enters the evaporator coil. He went over the coil itself and found no leaks on the coil. The repair plan approved for the work is to cut out about 3 feet of the 7/8 line going down to the coil and install a new metal to metal fitting (one straight fitting and one 90° fitting), then pull a vacuum and fill with 410.
Mario & Dexter
May 2026
Mario and Dexter returned to a home in the 27701 area to perform a comprehensive leak search on the HVAC system. They located the refrigerant leak within the evaporator coil inside the air handler in the attic. After identifying the issue, they presented the repair options to the homeowner, who approved and signed the estimate to proceed with the necessary work.
Aaron
April 2026
A Durham homeowner in the 27713 area reported that the AC was not cooling and was making a whistling noise when turned on.
Aaron found that the unit was low on refrigerant. He performed a leak search and did not discover a leak at either the indoor or outdoor unit, so he suspects the leak is in the line set somewhere between the 2 units. Finding it will require a return visit with 2 technicians to cut Sheetrock and locate the leak.
Aaron
March 2026
A Durham homeowner in the 27703 area reported that their unit was leaking refrigerant.
Aaron detected a refrigerant leak at the outdoor coil. He performed a leak search on the system to pinpoint where the refrigerant was escaping. Based on the location of the leak, Aaron advised the homeowner that either the coil needs to be replaced or the unit needs to be changed.
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
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Oct 8, 2025 · 7 min read
Plumbing emergencies strike without warning. Learn the 7 critical steps to take immediately to minimize damage and protect your home while waiting for professional help.
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Oct 1, 2025 · 9 min read
Every homeowner faces plumbing issues eventually. Learn how to identify and fix the 10 most common plumbing problems, and know when to call in professional help.
Read articleDurham's diverse housing stock ranges from historic homes to modern builds, each requiring different HVAC approaches and solutions.
The Bull City's hot, humid summers with temperatures often exceeding 90°F demand reliable AC systems with proper maintenance schedules.
Many older Durham homes have ductwork that wasn't designed for central AC, requiring creative solutions and expert retrofitting.
Durham's tree-lined neighborhoods provide shade but also shed debris that can clog outdoor AC units, requiring regular cleaning and maintenance.
More ways we can help in Durham.
Answered by our licensed technicians serving Durham.
Common signs include an unexplained increase in your water bill, the sound of running water when all fixtures are off, warm spots on the floor (slab leak), musty odors, or discoloration on walls and ceilings. If you suspect a leak, we can confirm it quickly with a pressure test.
Even a pinhole leak can release 5 to 10 gallons of water per day. Over weeks or months, that leads to mold growth, structural wood rot, damaged insulation, and ruined drywall. Early detection saves thousands in repair costs compared to waiting until damage is visible.
We handle the complete process: detection, repair, and pressure verification. For slab leaks, we offer direct repair through the concrete, tunnel-under access, and full reroute options. We discuss the pros and cons of each approach for your specific situation.
Most policies cover sudden and accidental water damage but not gradual leaks or maintenance issues. We provide detailed documentation including photos, pressure readings, and repair descriptions that help support your insurance claim. We recommend filing promptly after discovery.
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