Durham's oldest neighborhoods have plumbing that's seen decades of use. Element Service Group handles everything from emergency leaks to full repiping, with licensed plumbers who know Durham's infrastructure inside and out.
Choose the right plumbing service for your needs.
No hot water? We diagnose and repair tank and tankless water heaters of all brands with upfront pricing and fast turnaround.
Learn moreTank and tankless water heater options properly sized for your household. Professional installation with same-day availability.
Endless hot water on demand with energy-efficient tankless systems. Save space, save energy, and never run out of hot water.
Learn moreClear stubborn clogs fast with professional drain cleaning for kitchen, bathroom, and main sewer lines using camera inspection.
Learn moreFind hidden leaks before they cause costly water damage. Advanced detection technology pinpoints problems behind walls and under slabs.
Learn moreFix burst, corroded, or leaking pipes with lasting repairs. We handle copper, PEX, PVC, and cast iron for any plumbing situation.
Learn moreKeep your basement dry with sump pump installation, repair, and battery backup systems that protect against flooding year-round.
Learn moreEliminate hard water buildup that damages pipes, appliances, and fixtures. Whole-home water softener installation and maintenance.
Quiet, powerful garbage disposal installation and repair. We service all brands and help you choose the right unit for your kitchen.
Fix running, leaking, or clogged toilets fast. We repair and replace all toilet types with same-day service available.
Learn moreUpgrade your kitchen and bathroom with expert faucet repair, replacement, and new fixture installation for any style or brand.
Learn moreInstallation of bidet attachments, electric bidet seats, and integrated bidet toilets, including the supply valve, hose, and leak check.
Learn moreComplete bathroom and kitchen plumbing for renovation projects — from rough-in to fixture installation, done right the first time.
Learn moreClean, great-tasting water from every tap. Whole-home and under-sink filtration systems that remove contaminants and hard minerals.
Fast, reliable emergency plumbing services in Apex and surrounding areas. Same-day response for urgent plumbing needs.
Learn moreReal jobs completed by our team in the Durham area
Alex & Chris
September 2026
A Durham homeowner called about a leaking water heater. He said his Rinnai tankless had stopped working, and after he flushed it, the heater started to leak.
Alex and Chris inspected the Rinnai tankless water heater in the garage and found it leaking from the inside. They presented the homeowner with replacement options: one using a unit they supply and one using a unit the homeowner supplies.
Alex & Nick
September 2026
Water pressure at this Durham home in the 27713 area was at 125 psi, and the three-quarter pressure regulator in the crawlspace on PEX needed replacement to regulate water pressure down to 65 psi. Alex and Nick replaced the PRV under the house and added a PEX shut off just before the PRV. They also replaced the 1/2 inch PEX shut off for the hose bib in front of the house. Finally, they flushed the loop style water heater and got a little bit of sediment out.
Jeorell & Nick
September 2026
During a member plumbing inspection at a home in the 27713 area of Durham, Nick and Jeorell found the water pressure at 125 psi. They also noted an original gate valve whole home shut off, which was currently working, and a water heater that is 5 to 6 years old and in need of an annual maintenance flush. Nick scheduled a return visit for Tuesday morning to replace the pressure regulator and flush the water heater, and to replace one corroded PEX fitting in the crawlspace as a courtesy to the Member.
Chris
August 2026
A Durham homeowner in the 27707 area said her shower was still not working properly after an earlier visit for a shower that had been dripping for weeks: the hot and cold were reversed. She was also having low pressure issues with a faucet.
Chris returned on a recall visit and confirmed the hot and cold were reversed on the same shower, a different issue from the original drip. He reversed the cartridge so the hot and cold sides were correct again. For the faucet with low pressure, he removed the aerator.
Removing the aerator restored pressure at the faucet, and the shower was back to running properly.
Working with the Element Service team, in particular the Plumbing department, has been an absolute pleasure this last month. Starting with an inspection of my plumbing, where Chris came out did a very thorough inspection of all the plumbing and was very knowledgeable talking through everything he was looking at and why then giving good quality details on things that didn’t look great made me feel comfortable in decisions going forward on any work that I wanted to get done. Estimates were also very fairly priced and easy to work through getting the work scheduled. I decided on doing a new water heater installation, whole house water line re-pipe, and a shower replacement. Chris, Nick, and Manny were timely with their arrival to the project, walked me through what the plan was for the day and proceeded to complete the re-pipe and water heater installation on day 1. Chris and Nick came back on day 2 and worked through the shower replacement. The shower materials were of excellent quality and all turned out fantastic in the end! Through the whole process Chris made sure to keep me in the loop on how the work was progressing, if he was having issues, and on anything else I may need to know. These guys at Element Service group pride themselves on the work they do and ensure their customers are happy in the end! I really appreciate Chris and the team for the work on this large project and will definitely be using them for future projects and referring them to friends around the area.
Jordan Matthews
Verified Google ReviewRaleigh
Tech was very friendly and on time. Job was done neatly and very professional. Very satisfied. Price was reasonable in today's economy. Plan to use Element for future needs.
Jan Howard
Verified Google ReviewKnightdale
Extremely helpful and knowledgeable. Took time to explain everything and answer my questions.
Neil Smyth
Verified Google ReviewCary
Element was called after getting estimates from Comfort First, the plumbing company referred by American Home Shield for our broken water heater. The plumber from that AHS partner company was dishonest, trying to make it seem like modifications (which are not covered by the warranty) were all required when they were not. He also told me that if I chose the lowest-cost option, it could take three weeks for AHS to supply the new water heater. "Modifications" is the keyword for $$$ when dealing with home warranties. Element was able to get to my home within a day and installed the water heater the next morning. Chris was down-to-earth and completely honest about which code updates I actually must complete and why they were required. He also provided a quote for going tankless, but after a week of cold showers, I just wanted a quick replacement similar to the unit that had lasted us 14 years. The ultimate confirmation that Element was the right choice came when AHS called me directly and let me know the previous company lied—it only takes 3–5 days to ship a new water heater, not three weeks. I gladly took the AHS cash-in-lieu of repair option and put that money toward the Element bill. The new unit is a great step up—they replaced my old State Select with a State ProLine. The installation was highly professional, and it works great. Hopefully, I can get 14 years out of this one, too!
Tim Brown
Verified Google ReviewCary
Nick and Chris were knowledgeable, professional, and timely during the entire process of replacing our gas tankless hot water heater.
Jason Dalton
Verified Google ReviewApex
Chris was amazing! From the estimate to the completion of the install of a new water heater he never missed a step. He was clear and professional in his communication, detailed in his work, and left the site better than he found it. His whole crew, including Tay (and I forgot to ask the other gentleman's name) were also all great!
Paige Darlington
Verified Google Review
Jun 22, 2026 · 7 min read
Toilet installation in the Raleigh-Durham area typically runs between $400 and $1,200. Here's exactly what drives that range and how to get a licensed plumber out to your home for $49 or less.
Read article
Oct 29, 2025 · 8 min read
Regular plumbing maintenance helps you avoid major issues and keeps your system running smoothly. Follow this comprehensive 10-point checklist to protect your home from costly repairs and extend the life of your plumbing system.
Read article
Oct 15, 2025 · 6 min read
A drain backup is one of the most frustrating plumbing issues you can face. Learn professional strategies to prevent clogs, maintain your system, and avoid costly emergency repairs.
Read articleDurham's diverse housing stock ranges from historic homes to modern builds, each requiring different HVAC approaches and solutions.
The Bull City's hot, humid summers with temperatures often exceeding 90°F demand reliable AC systems with proper maintenance schedules.
Many older Durham homes have ductwork that wasn't designed for central AC, requiring creative solutions and expert retrofitting.
Durham's tree-lined neighborhoods provide shade but also shed debris that can clog outdoor AC units, requiring regular cleaning and maintenance.
Durham homes contain every generation of residential plumbing material, from galvanized steel and cast iron in pre-1970 homes to CPVC and PEX in newer construction, each with distinct failure modes and repair approaches.
Durham's historic and mid-century neighborhoods have aging clay tile or Orangeburg (tar paper) sewer lines that collapse, crack, and allow heavy root intrusion.
Some older Durham homes may have lead solder connections or lead service lines connecting to city water mains. Water testing and proactive replacement eliminate this health concern.
Parts of Durham have high water tables that create hydrostatic pressure on foundation plumbing, sometimes causing sump pump failures and basement or crawlspace moisture issues.
More ways we can help in Durham.
Answered by our licensed technicians serving Durham.
A professional plumbing inspection is the most reliable way. Generally, Durham homes built pre-1960 may have galvanized steel and cast iron; 1960s-1990s homes typically have copper supply and cast iron or ABS drains; post-2000 homes use CPVC, PEX, or copper supply with PVC drains. We identify all materials and note any concerns during our inspection.
Homes built before 1986 in Durham may have lead solder on copper joints or lead service lines. Durham provides water quality reports, but testing your specific home's water is the most definitive answer. We can test your water and replace any lead components found. This is especially important for homes with young children.
The top causes in older Durham neighborhoods are tree root intrusion into aging clay tile sewer lines, pipe collapse from deterioration, and grease buildup in cast iron drains. Camera inspection reveals the exact cause and location, and we can often repair with trenchless methods that avoid digging up your yard.
Yes. Durham's rental market requires reliable plumbing that minimizes emergency calls. We recommend proactive water heater replacement before failure, annual drain maintenance, and supply line inspections for older properties. Our property management plans provide priority service and consolidated billing for landlords with multiple Durham units.
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